Overview
Work History
Education
Timeline
Certification
Skills
Core Competencies and Skills
Customer Service/Retail Experience
Volunteer Experience
Technical Skills
Additional Professional Experience

Marques Hill

Fort Washington,Maryland

Overview

2
2
years of professional experience
1
1
Certificate

Work History

Human Resources Generalist

USCRI
Arlington, Virginia
07.2024 - Current
  • Enhanced talent acquisition for the HS/PRS Program, onboarding 250+ new hires and reducing time-to-fill.
  • Streamlined onboarding with 100% I-9 compliance, improving new hire retention, and regulatory adherence.
  • Facilitated open enrollment for 400 employees, resolving benefits inquiries to boost engagement.
  • Managed FMLA and ADA cases, fostering a supportive culture, and ensuring policy compliance.
  • Conducted exit interviews and personnel actions to enhance employee relations and reduce turnover.
  • Delivered actionable HR reports, driving data-informed leadership decisions.
  • Revised and updated all job descriptions to align with organizational developments.

Human Resources Generalist

UFCW
Washington, D.C.
09.2023 - 05.2024
  • Spearheaded full life-cycle recruitment, reducing time-to-hire by 25% through optimized sourcing strategies.
  • Refined onboarding workflow, achieving an 87% hire rate for qualified candidates.
  • Conducted background checks and administered over 300 confidential employee records, decreasing misconduct incidents by 95% and ensuring regulatory adherence.
  • Facilitated staff training and supported HR and Union Administration directors with strategic initiatives.
  • Collaborate with leadership to develop and implement DEI strategies across the organization.
  • Revised and uploaded all job descriptions to ensure accuracy.

Human Resources Assistant

Apwu
Washington, D.C.
08.2023 - 08.2023
  • Enhanced HR finance procedures, ensuring 100% accuracy and policy conformance.
  • Facilitated local mergers, driving a 20% boost in member satisfaction.
  • Processed 15 scholarship applications and managed inquiries, elevating program efficiency and customer satisfaction by 20%.

Human Resources Assistant

SHRM
Alexandria, Virginia
03.2023 - 08.2023
  • Revamped document management, reducing search times by 10% and ensuring compliance alongside HR leadership.
  • Maintained 95% accuracy in processing I-9 verification status changes for 500+ employees.

Education

Bachelor of Science - Political Science And Government

Marymount University, Arlington, VA
08-2011

Timeline

Human Resources Generalist - USCRI
07.2024 - Current
Human Resources Generalist - UFCW
09.2023 - 05.2024
Human Resources Assistant - Apwu
08.2023 - 08.2023
Human Resources Assistant - SHRM
03.2023 - 08.2023
Marymount University - Bachelor of Science, Political Science And Government

Certification

Professional Certifications

  • Diversity, Equity, Inclusion, and Belonging for All, LinkedIn Learning - August 2024
  • ITIL 4 Fundamentals - Essentials of IT Service Management, Alison Courses - March 2024
  • People Management Qualification, SHRM - August 2023
  • Business Analysis Foundations, LinkedIn - August 2024
  • Human Resources Foundation, LinkedIn - May 2023

Skills

  • Talent Acquisition
  • Employee Relations
  • Regulatory Compliance
  • Onboarding & Orientation
  • Benefits Administration
  • HR Analytics
  • Training & Development
  • Diversity, Inclusion and Equity Initiatives
  • Management Analysis
  • HRIS Systems

Core Competencies and Skills

  • HRIS and Database Systems: Ascentis, Dayforce HCM, Ceridian, E-Verify, Microsoft Office 365, Google Suite, Accutrac, Accurate Background, TestGenius, Asana, Sterling Background Check, ADP
  • HR Expertise: Full-Cycle Recruitment, Onboarding and Orientation, Employee Records Management, Regulatory Compliance, D&I Initiatives, Employee Training and Development, Policy Development, Benefits Administration
  • Technical Skills: Database Management, Process Improvement, Project Management, DocuSign
  • Interpersonal Skills: Community Engagement, Customer Service, Leadership, Event Planning
  • Analytical Skills: Data-Driven Decision-Making, Program Development, Research and Analysis

Customer Service/Retail Experience

Developed crucial skills in multitasking, training, team collaboration, and conflict resolution through diverse roles at FILA, PVH Corp, Starbucks, Firehook Bakery, and Potbelly (2015-2021). Consistently enhanced team productivity and customer satisfaction while fostering positive workplace cultures.

Volunteer Experience

11/2014 - 05/2018 Inova Health Systems Fairfax, Virginia

Volunteer - Inova Juniper Program

  • Implemented social media strategies and managed event logistics, showcasing strong multitasking abilities.
  • Certified in HIV/AIDS testing and counseling, demonstrating a commitment to professional development.

08/2011 - 03/2014 National Black Justice Coalition Washington , D.C.

Volunteer

  • Coordinated major events, amplifying grassroots outreach and community impact.
  • Initiated process improvements, boosting departmental productivity by 20%.
  • Managed correspondence and data records, reducing errors by 95%.

Technical Skills

  • HRIS: ADP, Dayforce HCM, Ceridian, Ascentis
  • Compliance: E-Verify, Sterling Background Check, Accurate
  • Productivity: Microsoft Office 365, Google Suite, Asana, DocuSign, Notion

Additional Professional Experience

10/2022 - 01/2023: Administrative Assistant, Exela Technologies, Washington, D.C. 

  • Prepared financial documents for top-tier clients, PwC and Carlyle Group, with 100% reporting accuracy.
  • Optimized visitor experience, leading to 10% increase in employee satisfaction.

06/2021 - 08/2022: Transitional Support Specialist, Offender's Aid and Restoration, Arlington, Virginia 

  • Conducted 200+ interviews to analyze outcomes, enhancing reintegration strategies by 30%.
  • Fostered 50% increase in participant engagement through community partnerships.
  • Trained new staff while optimizing frameworks for post-release support.

11/2014 - 05/2018: Volunteer, Inova Juniper Program, Inova Health Systems Fairfax, Virginia

  • Implemented social media strategies and managed event logistics, showcasing strong multitasking abilities.
  • Certified in HIV/AIDS testing and counseling, demonstrating a commitment to professional development.

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