Marques Spraggs
Senior Principal DevOps Engineer
Reston,VA
Summary
An IT professional that has four years of ticketing system experience. Two years with Information technology work exposed to high pace and high volume onsite and offsite support. Dedicated to learning, growing, and succeeding in Information technology specifically in the Cloud space. Certified in Comptia Security+, OCI, and Microsoft Azure. Gaining knowledge to obtain AZ and AWS Dev Ops and Solutions architect certifications with a specialty in Machine Learning and Big Data with python.
Overview
1
1
year of professional experience
3
3
Certificate
Work History
Senior Principal DevOps Engineer
Northrop Grumman
Dulles, VA
12.2022 - Current
- Automate cloud native technologies, deploy applications, and provision critical infrastructure on Linux
- Work with microservices and distributed application architecture, such as Ansible, Docker, containers, Kubernetes, and/or serverless technology.
- Work within the OpenStack cloud ecosystem to configure and deploy optimized infrastructure
- Document procedures used during deployment cycles
- Work with the fellow DevOps team and play a mentoring role to cross-train and grow technical talent across DevOps team and assist in troubleshooting tasks
- Implement clean and maintainable infrastructure-as-code that adheres to industry best practices, terraform
DevOps Engineer
Oracle
Reston, VA
03.2022 - Current
- Performs installation, integration, configuration, validation, documentation, and patching procedures with DevOps toolsets hosted on Linux OS.
- Apply policies and patches from testing to live Oracle environment
- Collaborate with Software Engineers and Site Reliability Engineers to troubleshoot and rollback failed release implementations.
- Ability to adopt new technologies and move them from the prototype phase through production phase for enterprise use.
- Use Jira and escalate MQL alarms with monitoring tool Grafana.
- Implement DevOps Tools: Canary, Grafana, Console, Lumberjack, Shephard, Odo and Dev Ops logs to troubleshoot.
- Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.
- Deployed scalable, highly available and modular software products.
- Monitored automated build and continuous software integration process to drive build/release failure resolution.
Cloud Support Engineer
ASM Research
Reston, VA
11.2021 - 03.2022
- Respond to incident tickets in a 24x7 operational environment to meet SLA objectives
- Review system logs to identify and mitigate system issues
- Leverage knowledge base to help troubleshoot, identify and resolve systems issues
- Update knowledge base troubleshooting guides and lessons learned as required
- Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases
- Document system issues resulting in system outages and coordinate change though change management process
- Support collaboration across operations, development teams and external partners
- Monitor solution performance according to client specification and SLAs, escalate as needed
Education
Bachelor of Science - Cloud Computing
Western Governors University
Salt Lake City, UT02.2024
Associate of Applied Science - General Studies
Northern Virginia Community College
Sterling, VA01.2016
Skills
- Ticketing Systems
- DevOps
- Microsoft Azure
- Microsoft Windows
- Virtual Machines
- Sharepoint
Certification
- CompTIA Security+ (January 2021 to January 2024)
- Microsoft Certified Azure Fundamentals (December 2021 to Present)
- Oracle Cloud Infrastructure Foundations (April 2022 to October 2023)
Timeline
Senior Principal DevOps Engineer
Northrop Grumman
12.2022 - Current
DevOps Engineer
Oracle
03.2022 - Current
Cloud Support Engineer
ASM Research
11.2021 - 03.2022
Bachelor of Science - Cloud Computing
Western Governors University
Associate of Applied Science - General Studies
Northern Virginia Community College