Marques Walker
Summary
Always looking for new experiences to help build up my knowledge on different aspects of life. Working at true foods I learned a lot about the importance of eating healthy and how to make foods that are both healthy and cost efficient. Lifetime taught me about mind muscle connection, money management, making powerful friends, and working with others to sell a pitch. OTPH taught me many different astounding facts about beer and how to market one of our 90+ beers to people and help everyone realize you might not have hated all beers, maybe you just didn't find the one for you until now ofcourse.
Overview
5
5
years of professional experience
Work History
Server
Old Town Pour House
08.2023 - 09.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Cafe Supervisor
Lifetime Fitness Cafe
04.2022 - 08.2023
- Enhanced customer satisfaction by efficiently managing cafe operations and addressing guest concerns promptly.
- Increased employee productivity through effective scheduling, task delegation, and performance monitoring.
- Developed strong relationships with suppliers, ensuring timely deliveries and cost-effective purchasing of cafe essentials.
- Streamlined inventory management processes for improved accuracy and reduced waste.
- Maintained a clean and safe work environment by adhering to health regulations and conducting regular inspections.
- Boosted overall sales by introducing new products that catered to customer demands and dietary restrictions.
Food Runner
True Food Kitchen
03.2020 - 06.2020
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
Education
Bethesda Chevy Chase High School
Bethesda, MD05.2020
Skills
- Guest Engagement
- Daily Specials Memorization
- Food Inspection
- Safe Food Handling
- Ordering Procedures
- Professional Appearance
- Point of Sale Operation
- Food Sales and Promotion
- Sales Expertise
- Sales Techniques
- Organizational Skills
- Attention to Detail
Timeline
Server
Old Town Pour House
08.2023 - 09.2024
Cafe Supervisor
Lifetime Fitness Cafe
04.2022 - 08.2023
Food Runner
True Food Kitchen
03.2020 - 06.2020
Bethesda Chevy Chase High School
Similar Profiles
Yari TerrazasYari Terrazas
Server/Bartender at Old Town Pour HouseServer/Bartender at Old Town Pour House
Amado TablasAmado Tablas
Executive Chef at Old Town Pour HouseExecutive Chef at Old Town Pour House
Ava GapinskiAva Gapinski
Server at Old Town Pour HouseServer at Old Town Pour House
Peyton GloverPeyton Glover
Server at The Porch TempeServer at The Porch Tempe
Jioni BakerJioni Baker
Server at Ruby Tuesday RestaurantServer at Ruby Tuesday Restaurant