Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Marques D. Evans

Euclid,OH

Summary

Dynamic and attentive Personal Banker, specializes in retail banking, customer service and account management. Driven to help clients make responsible and financially beneficial decisions. Knowledgeable of branch operations and financial products to best support company and customers. Also, well known community leader and sought after speaker for developing and implementing programs to engage community reinvestment.

Overview

23
23
years of professional experience

Work History

Personal Banker

PNC Bank
10.2021 - Current
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Cross-sold bank products and services to meet customer needs and provide options.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Networked to increase client base and encourage existing clients to expand financial portfolios.
  • Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.

Cross Fit Coach

I O Fit
05.2017 - Current
  • Modified exercises to meet specific participant limitations and needs.
  • Listened to member concerns and resolved issues promptly to maintain satisfaction.
  • Integrated into facility culture to maximize effectiveness of coaching team.
  • Attended diverse learning opportunities and maintained peak personal fitness levels.
  • Enhanced client experience by maintaining motivational and supportive culture.
  • Created comprehensive fitness programs tailored to needs and goals of each individual.

Lead Pastor

Revolution 216 Church
10.2013 - 01.2023
  • Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
  • Oversaw administration and management of all areas of ministry.
  • Supervised associate pastors and staff leading education, youth, pastoral care, and older adult ministry programs.
  • Officiated special services such as weddings, funerals, baptisms, and nursing home services.
  • Interacted with local community, building relationships with civic organizations and other churches.

Business Partner/Owner/Operator

Spectrum
12.2019 - 10.2021
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
  • Trained and motivated employees to perform daily business functions.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Fostered CRM initiatives by promoting environment of interpersonal communication and customer service.

Carrier Assistant

United States Postal Service
03.2019 - 01.2020
  • Maintain professional and effective public relations with customers
  • Deliver and collect mail under varying road and weather conditions
  • Route and case all classes of mail in sequence of delivery along an established route
  • Provide customers with postal information and provides change of address cards and other postal forms as needed


Assistant Women's Basketball Coach

Lakeland Community College
08.2011 - 08.2013
  • Effective execution of all drills and skills work specific for each athlete
  • Assisted the head coach and led the team as needed
  • Facilitated proper game and practice requirements as assigned
  • Developed community outreach programs for the team to build relationships in the city.

Teen Leadership Program Coordinator

Catholic Charities, Family Center
06.2005 - 01.2009
  • Coordinate all field trips and community service projects for youth
  • Oversee Peer-to-Peer mentoring program
  • Facilitate Wise Lives weekly workshops
  • Facilitate weekly deep thought discussions that promote research and learning in the participants on national and world issues
  • Key presenter of the Teen Leadership program to potential funders.

Activities Coordinator

YO
10.2003 - 05.2005
  • Plan, organize and coordinate various youth programs
  • Directed and implemented all recreational and athletic activities
  • Responsible for recruiting and selection of players for the YO! Cleveland Basketball League
  • Maintained contact with teachers, parents and school counselors to monitor student players' academic progress
  • Taught and facilitated weekly Life Skills classes including:
  • Job Readiness
  • Budgeting Basics
  • Computer Training
  • Founder of Brothers of the YO!
  • Completed weekly reports on recreational programs as required by YO! Cleveland directors and the Department of Labor.

Youth Program Director

YMCA
06.2001 - 10.2002
  • Directed and organized youth basketball camps
  • Organized the summer and fall youth sports activities
  • Created and distributed flyers promoting upcoming YMCA youth programs.

Ticket Sales and Promotions Intern

Marshall University
08.2000 - 06.2001
  • Sales and Promotions as needed
  • Contacted local broadcasting stations seeking futures advertisements
  • Secured sponsorships from local businesses.

Education

CrossFit Level 1 Teaching Certified; -

BS of Sports - Marketing and Management

Marshall University

Associates Degree - General Studies

Paris Junior College

Diploma of Theological Studies -

Mega School of Theology

Certificate of Spiritual Leadership -

Mega School of Theology

Youth Development Certificate of Achievement; Youth Development -

Skills

  • Crisis Management
  • New Member Assimilation
  • Public Speaking
  • Interdenominational Networking
  • Financial Optimization
  • Revenue Generation
  • Portfolio Assessment
  • Branch Operations

Additional Information

  • PARTICIPATION , Extensive athletic background, including scholastic involvement in basketball. All State High School Basketball player 1996-1997. MVP of Northcoast League 1996-1997 at St. Peter Chanel High School. All Texas Eastern Athletic Conference player at Paris Junior College in Paris, Texas. Two-year Letterman at Marshall University in Huntington, West Virginia. Invited and participated in the Cleveland Cavaliers Summer Mini Camp 2002. Active CrossFit participant and currently pursuing CrossFit Level 1 Teaching Certification.

Timeline

Personal Banker

PNC Bank
10.2021 - Current

Business Partner/Owner/Operator

Spectrum
12.2019 - 10.2021

Carrier Assistant

United States Postal Service
03.2019 - 01.2020

Cross Fit Coach

I O Fit
05.2017 - Current

Lead Pastor

Revolution 216 Church
10.2013 - 01.2023

Assistant Women's Basketball Coach

Lakeland Community College
08.2011 - 08.2013

Teen Leadership Program Coordinator

Catholic Charities, Family Center
06.2005 - 01.2009

Activities Coordinator

YO
10.2003 - 05.2005

Youth Program Director

YMCA
06.2001 - 10.2002

Ticket Sales and Promotions Intern

Marshall University
08.2000 - 06.2001

CrossFit Level 1 Teaching Certified; -

BS of Sports - Marketing and Management

Marshall University

Associates Degree - General Studies

Paris Junior College

Diploma of Theological Studies -

Mega School of Theology

Certificate of Spiritual Leadership -

Mega School of Theology

Youth Development Certificate of Achievement; Youth Development -

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Marques D. Evans