MarQuese Placide
Houston,Tx
Summary
A customer-focused, strong communicative Class A Driver with a prominent record of road safety and a clean driving history. Efficient with logging daily activities, coordinating customers paperwork, and making on time deliveries. Consistently showcasing a very professional demeanor, and a diligent work ethic. Skilled at problem solving, strategic planning, and great customer service.
Overview
5
5
years of professional experience
Work History
Class A Delivery Driver
Gordon Food Service
09.2023 - Current
- Transport Food products operating a Semi truck. Used hand trucks and pallet jacks to move loads from truck into residential and commercial buildings.
- Pre planned each route the day prior for efficient on time deliveries.
- Provided excellent customer service always demonstrating a professional & courteous demeanor.
- Kept in close contact with dispatch in case any questions or route adjustments.
- Handled load documentation, obtained signatures, and provided copies to destination staff.
- Perform daily truck equipment maintenance checks, ensuring it is free of wear and tear to prevent truck break downs. Including gas levels, water levels, oil, tire pressure,light functions & brakes for optimal safety.
OTR Commercial Driver
Variant Transportation
06.2023 - 08.2023
- Drive Semi trucks weighing up to 80,000 pounds, transporting time-sensitive products throughout the United States, accurately reporting mileage and expenses.
- Maintain superior customer service, receiving outstanding positive customer feedback.
- Punctual communication with the dispatch team providing estimated arrival times and departure times for each delivery.
- Practice routine truck and equipment maintenance checks, ensuring it is free of excess wear and tear to prevent truck breakdowns. Including gas levels, water levels, tire pressure, light functions,and brakes.
- Deliver Customer products on time in a safe and efficient manner.
- Perform daily routine equipment safety checks and followed DOT rules and regulations.
OTR Commercial Driver
Knight Transportation
01.2023 - 06.2023
- Displayed passion, commitment, and drive to deliver customer products on time.
- Maintained a daily accurate DOT log book and submitted corresponding documents per trip.
- Operated vehicle in compliance with company rules and state and federal regulations.
- Punctual communication with the dispatch team providing estimated arrival times and departure times for each delivery.
Customer Service Sales Specialist
Verizon Wireless
03.2021 - 01.2023
- Delivered superior customer service to retain existing customers and attract future customers by making complicated technology simpler, to ensure the customers understood how to enjoy verizon products.
- Worked diligently to hit the store weekly sales quotas.
- Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
- Increased revenue with strategic upselling of products and services to existing customers.
- Within the first year of working at Verizon, I was awarded as the top selling customer service representative in the Houston area.
Order Selector/ Forklift Driver
HEB Distribution Center
01.2019 - 02.2021
- Selected cases of products by hand around the warehouse facility weighing from 50 - 100+ lbs to organize them onto pallets to be sent to the HEB stores.
- Completed work assignments in a timely manner; using time efficiently and productively in support of facility goals.
- Used forklift machinery to properly and accurately do put ups/ put downs of products from assigned slots; completing assignments in an organized and accurate damage-free manner.
- Worked in a team based environment, ensuring consistent and steady productivity.
- Implementing proper safety procedures while operating heavy machinery to move products around the warehouse facility.
Education
Diploma -
Cypress Springs High School
Cypress, TXAssociate Degree - Business
Texas State University
San Marcos, TXSkills
- Consistently lift, push and pull 100 lbs
- Ability to squat, crouch, and reach as needed to handle freight
- Experienced Manual Transmission Driver
- Skilled Forklift Operator
- Two-Wheel cart Operator
- Courteous and polite demeanor
- Excellent sense of direction
- Perfect attendance
- Trip Planning/ Route management
- Communication
- Diligent work Ethic
- Team Player
Timeline
Class A Delivery Driver
Gordon Food Service
09.2023 - Current
OTR Commercial Driver
Variant Transportation
06.2023 - 08.2023
OTR Commercial Driver
Knight Transportation
01.2023 - 06.2023
Customer Service Sales Specialist
Verizon Wireless
03.2021 - 01.2023
Order Selector/ Forklift Driver
HEB Distribution Center
01.2019 - 02.2021
Diploma -
Cypress Springs High School
Associate Degree - Business
Texas State University
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