I am a self motivated professional individual seeking a position to utilize my current skill set while be a productive member of a team.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Special Education Instructional Aide
ESS
01.2024 - Current
Financial Aid Manager
AVEDA Institutes and Neill Corporation
04.2022 - 04.2023
Responsible for processing FASFA applications reviewing for discrepancies and correcting.
Manage grant and loan funds processed through the Department of education.
Maintain accurate up to date current student files.
Certify student VA benefits.
Grants Coordinator
Birmingham Jefferson County Transit Authority
10.2021 - 02.2022
Project Coordinator/Budget Analyst
Americorps VISTA CITY OF BIRMINGHAM (Special Project Office)
08.2020 - 10.2021
Review submitted invoices to submit for payment.
Review contracts and scopes under agreements to track and allocate funds.
Schedule contract reviews, budget meetings.
Develop and maintain risk registers, milestone and invoice logs.
Tax Preparer (Seasonal)
Jackson Hewitt
12.2020 - 04.2021
Assist customers in preparing federal and state income tax returns while offering exemplifier customer service.
Customer Support Representative
TeleTech
05.2016 - 04.2017
Assist merchant's with placing recurring orders cancelling orders and send email conformation of changes made to accounts.
CSR Argus
DST
11.2015 - 03.2016
Accept inbound calls from pharmacist requesting insurance processing information.
DR. SCALES PEDIATRIC DENTIST
DR. JEROME C. SCALES
01.2012 - 05.2015
ADMINISTRATIVE DENTAL ASSISTANT
WORKED TO ASSIST THE DENTIST IN CARING FOR PATIENTS, INTERACT WITH BOTH PATIENTS AND THE DENTAL TEAM, PERFORM ADMINISTRATIVE OFFICE DUTIES, OBTAIN HEALTH HISTORIES, AND MAINTAIN RECORDS.
Education
High school diploma - Medical assisting
Jefferson State
Birmingham, AL
Diploma - Administrative dental assisting
Lawson State
Birmingham, AL
01.2013
High School Diploma -
Winonah" International School of Cosmetology
Hoover Al
05-2024
Skills
Excel (10 years)
Sales (4 years)
Accounting
Microsoft Word (10 years)
Microsoft Office
Customer Service (10 years)
Payroll
Receptionist (10 years)
Dentrix (3 years)
Dental Assisting
Tax Experience
Dentrix
Tax Experience (10 years)
Infection Control Training (3 years)
Medical Billing (3 years)
Basic Math (10 years)
Medical Imaging
Chairside Assisting
Eaglesoft
Accounts Payable
Dental Receptionist
Office Management
Phone Etiquette
Laboratory Experience
Insurance Verification
Clerical Experience
HIPAA
Medical Scheduling
Accounts Receivable
Financial Analysis
Financial Report Writing
Medical Records
Personal Assistant Experience
Time management
Microsoft Excel
Administrative experience
Affiliations
americorps member
Certification
Administrative Dental Assistant
Present
Timeline
Special Education Instructional Aide
ESS
01.2024 - Current
Financial Aid Manager
AVEDA Institutes and Neill Corporation
04.2022 - 04.2023
Grants Coordinator
Birmingham Jefferson County Transit Authority
10.2021 - 02.2022
Tax Preparer (Seasonal)
Jackson Hewitt
12.2020 - 04.2021
Project Coordinator/Budget Analyst
Americorps VISTA CITY OF BIRMINGHAM (Special Project Office)
08.2020 - 10.2021
Customer Support Representative
TeleTech
05.2016 - 04.2017
CSR Argus
DST
11.2015 - 03.2016
DR. SCALES PEDIATRIC DENTIST
DR. JEROME C. SCALES
01.2012 - 05.2015
Diploma - Administrative dental assisting
Lawson State
High school diploma - Medical assisting
Jefferson State
High School Diploma -
Winonah" International School of Cosmetology
Assessments
Attention to Detail — Completed
June 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Customer Focus & Orientation — Highly Proficient
May 2019
Responding to customer situations with sensitivity.
Full results: Highly Proficient
Work Style: Reliability — Highly Proficient
November 2019
Tendency to be dependable and come to work
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Proficient in the use of Microsoft Office: Excel, Word, Spread Sheets, Access and Power Point.
50wpm
And other office equipment
Excellent communication skills as well ability to express self clearly in written and oral communication
Time management skills, organization and the ability