Marqueshia Tamplin
Avondale,AZ
Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Experienced with coordinating transportation logistics and ensuring road safety. Utilizes problem-solving skills and leadership to manage teams effectively. Track record of maintaining operational efficiency and compliance with safety regulations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Road Supervisor
National Express Transit Corporation
05.2023 - Current
- Collaborated with other supervisors to ensure consistent communication and adherence to company policies and procedures.
- Enhanced driver performance through comprehensive training programs and ongoing evaluation of skills.
- Cultivated a strong sense of accountability among team members by setting clear expectations for job performance.
- Optimized resource allocation by coordinating equipment availability and crew assignments based on project priorities and deadlines.
- Supported overall department goals by maintaining accurate records of personnel, equipment, and work completed.
- Promoted a culture of safety by enforcing compliance with all relevant regulations and industry best practices.
Owner
Mickeys Transportation
04.2022 - Current
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols and guidelines.
- Determined most effective mode and routing of materials to customer locations and company facilities.
- Resolved maintenance and repair issues for vehicles and equipment.
- Provided timely transportation of diverse clients to healthcare facilities.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Created and monitored promotional approaches to increase sales and profit levels.
Transportation Trainer
US Foods
01.2019 - 04.2022
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Fostered positive working relationships with regular customers.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Transportation Supervisor
Pepsi Bottling Group
03.2015 - 12.2018
- Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
- Maintained compliance with DOT regulations and accurately documented driver qualifications, permits and equipment information.
- Verified that drivers completed required safety training and attended quarterly driver safety meetings.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Fostered positive working relationships with regular customers.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Verified daily deliveries against shipping instructions before delivering to customers.
Delivery Driver
Coca Cola Refreshments
03.2011 - 03.2015
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Fostered positive working relationships with regular customers.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
Health Supervisor
Ophelia's Care Temps
01.2008 - 03.2015
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
- Maintained up-to-date information in electronic medical records software.
- Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
- Developed and updated department goals and achievements throughout fiscal year.
- Coordinated with other healthcare providers concerning treatment plans for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Maintained clean, safe and well-organized patient environment.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Education
High School Diploma -
Academy Of Tucson High School
Tucson, AZ05.2005
Skills
- Operational Analysis
- Executive Leadership
- Leadership and People Development
- Strategic Planning
- Employee Motivation and Performance
- Performance Monitoring
- New Employee Training
- Workplace Safety
- Customer Service
- Customer Relationships
- DOT Compliance
- Dispatch Communication
- Strong Communication Skills
Certification
- Commercial Driver's License (CDL) - [State].
Languages
English
Full Professional
Timeline
Road Supervisor
National Express Transit Corporation
05.2023 - Current
Owner
Mickeys Transportation
04.2022 - Current
Transportation Trainer
US Foods
01.2019 - 04.2022
Transportation Supervisor
Pepsi Bottling Group
03.2015 - 12.2018
Delivery Driver
Coca Cola Refreshments
03.2011 - 03.2015
Health Supervisor
Ophelia's Care Temps
01.2008 - 03.2015
High School Diploma -
Academy Of Tucson High School
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