- I enjoy helping others and giving back to the community
- DIY and Home Improvement
- I like working with my hands and fixing things
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Outdoor Recreation
- Road Trips
- Music
- Swimming
- Volunteer Work
- Camping
Marqueta IRWIN
MCLEOD,TX
Summary
Dynamic retail professional with a proven track record of excelling in product visibility and inventory management. Skilled in staff training and customer relationship management, I foster strong vendor relations and implement effective merchandising strategies, enhancing sales and customer satisfaction while maintaining optimal stock levels.
Offering strong foundation in organizational skills and eagerness to learn and develop in a new environment. Brings understanding of retail operations and ability to quickly grasp visual merchandising principles. Ready to use and develop creative problem-solving and customer service skills in a new role.
Developed skills in fast-paced retail environment, excelling in areas such as inventory management and visual merchandising. Demonstrated ability to analyze market trends and consumer preferences to optimize product placement and drive sales. Seeking to transition into new field, leveraging strong analytical and organizational skills.
Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team and company goals.
Versatile team member offering over over 15 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and company requirements. Eager to contribute to growing company.
Overview
2026
2026
years of professional experience
Work History
Order Replenishment Merchandiser
Southwest Beverages Coca-Cola
Texarkana, TX
11.2024 - Current
- Executed product placement strategies to enhance visibility and drive sales.
- Monitored inventory levels and reported discrepancies to optimize stock management.
- Collaborated with store teams to ensure compliance with visual merchandising standards.
- Conducted regular audits of displays to maintain brand integrity and presentation quality.
- Analyzed market trends to inform seasonal promotions and inventory decisions.
- Developed strong relationships with retail partners to improve collaboration and execution of plans.
- Implemented efficient restocking processes, reducing downtime for high-demand products.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Developed and implemented seasonal merchandise plans, aligning inventory with consumer trends.
- Proposed new ideas and concepts to enhance merchandise displays.
Store Manager
Family Dollar
Atlanta, TX
2021 - 2023
- Managed daily store operations, ensuring compliance with company policies and procedures.
- Trained and supervised staff in customer service excellence and sales techniques.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales reports to identify trends and adjust merchandising strategies accordingly.
- Developed staff schedules to ensure adequate coverage during peak hours.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty.
- Conducted regular training sessions to improve team performance and product knowledge.
- Collaborated with upper management on promotional strategies to boost sales initiatives.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
Store Manager
Dolgencorp (Dollar General)
Atlanta, TX
2012 - 2021
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
- Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Postmaster Relief
United States Postal Service, USPS
Texas
2010 - 2013
- Assisted in sorting and delivering mail, ensuring timely processing.
- Learned postal regulations and compliance to maintain operational standards.
- Supported customer inquiries, providing accurate information regarding services.
- Operated postal equipment, including sorting machines and scales, efficiently.
- Assisted customers in determining proper postal service to align with individual needs.
- Maintained a clean and organized post office environment, ensuring smooth daily operations and optimal working conditions for employees.
Dietary Aide
Golden Villa Nursing Home
Atlanta, TX
2008 - 2010
- Assisted in meal preparation and plating for diverse dietary needs.
- Maintained cleanliness and organization of kitchen and dining areas.
- Collaborated with nutrition staff to ensure adherence to dietary guidelines.
- Monitored food safety practices, including proper storage and handling methods.
- Provided support during meal service, ensuring timely delivery of meals to residents.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Discarded outdated food products and maintained waste disposal procedures.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
CNA
Oklahoma Veterans Center
2003 - 2005
- Provided compassionate care to patients, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments and implemented care plans effectively.
- Monitored vital signs and reported changes in patient conditions promptly to healthcare teams.
- Educated patients and families on proper care techniques and health management strategies.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Night Manager
Prairie Kitchen
Oklahoma
1999 - 2003
- Supervised nightly operations, ensuring compliance with safety and quality standards.
- Managed team scheduling, optimizing staff allocation for peak efficiency.
- Coordinated guest services to enhance overall satisfaction and retention rates.
- Implemented inventory controls, reducing waste and improving resource management.
- Trained and mentored staff, fostering a culture of continuous improvement and teamwork.
- Resolved guest complaints promptly, maintaining high service standards and positive experiences.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Created nightly shift task lists to assign duties to each employee.
Education
High School Diploma -
Norman High
Norman, OK01-1992
Skills
- Reliable and punctual
- Friendly and outgoing
- Positive attitude
- Self motivation
- Hiring and training
- Professional and courteous
- Stock rotation
- Pricing and shelf labeling
- Maintaining stock levels
- Vendor relations
- Product inventory counts
- Cash management
- Retail inventory management
- Retail sales professional
- Customer relationship management (CRM)
- POS systems
- Plan-o-gram implementation
- Customer service
- Staff training
- Store maintenance
- Cost analysis
- Supplier audits
- POS
- Time management
- Multitasking
- Adaptability and flexibility
- Teamwork and collaboration
- Clear communication
- Computer terminal operation
- Team leadership
- Decision-making
- Staff training and development
- Task delegation
- Documentation and reporting
- Shift scheduling
- Budget control
- Recruiting and interviewing
- Inventory counting
- Inventory distribution
- Loading and unloading
- Stocking
- Recordkeeping and documentation
Interests
Timeline
Order Replenishment Merchandiser
Southwest Beverages Coca-Cola
11.2024 - Current
Store Manager
Family Dollar
2021 - 2023
Store Manager
Dolgencorp (Dollar General)
2012 - 2021
Postmaster Relief
United States Postal Service, USPS
2010 - 2013
Dietary Aide
Golden Villa Nursing Home
2008 - 2010
CNA
Oklahoma Veterans Center
2003 - 2005
Night Manager
Prairie Kitchen
1999 - 2003
High School Diploma -
Norman High