Marquette Generette
Memphis,TN
Summary
Accomplished Human Resources Specialist with a proven track record at Shelby County Government, adept in HR policies and procedures and training development. Excelled in enhancing employee relations and streamlining onboarding processes, significantly improving workplace integration. Skilled in Microsoft Office Suite and team building, consistently delivering results beyond expectations.
Overview
7
7
years of professional experience
Work History
Human Resources Specialist
Shelby County Government(Division of Corrections)
08.2022 - Current
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Human Resources Assistant/Secretary
Gestalt Community Schools
07.2021 - 06.2022
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
Center Coordinator
Pathways In Education
06.2018 - 06.2021
- Entered data, generated reports, and produced tracking documents.
- Maintained a clean and inviting facility by coordinating regular cleaning schedules with janitorial staff.
- Assisted in the creation of marketing materials to promote center programs, resulting in increased community awareness and engagement.
- Increased participant satisfaction by providing exceptional customer service and promptly addressing concerns.
- Coordinated with external vendors to secure necessary resources for events, ensuring timely delivery and cost-effective solutions.
- Established policies and procedures for the center, creating a consistent framework for staff members to follow.
- Collaborated with team members to develop innovative program offerings, attracting a diverse range of participants.
- Streamlined communication between staff members by establishing clear channels of communication for planning purposes.
- Handled complex scheduling tasks for multiple rooms within the facility while minimizing conflicts or double bookings.
- Facilitated regular staff meetings where progress updates were shared among team members.
- Maintained accurate records of participant attendance, facility usage, and financial transactions for streamlined reporting and analysis.
- Provided support to staff members through training and guidance on center policies, procedures, and best practices.
- Monitored facility maintenance needs, scheduling repairs as needed to maintain a safe and welcoming environment for participants.
- Managed event logistics, ensuring smooth operations and successful outcomes for all center activities.
- Evaluated program effectiveness using feedback from participants and staff members, making improvements as needed to better serve the community.
Education
Associate of Business Administration:HR Management - Human Resources Management
Southwest Tennessee Community College
Skills
- Customer relations
- HR policies and procedures
- Training and mentoring
- Training development
- Employee relations
- Onboarding and orientation
- Microsoft Office Suite
- Background checks
Timeline
Human Resources Specialist
Shelby County Government(Division of Corrections)
08.2022 - Current
Human Resources Assistant/Secretary
Gestalt Community Schools
07.2021 - 06.2022
Center Coordinator
Pathways In Education
06.2018 - 06.2021
Associate of Business Administration:HR Management - Human Resources Management
Southwest Tennessee Community College
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