Marquette Palacio

• Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
• Educated patients and answered questions about health condition, prognosis, and treatment.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Educated family members and caregivers on patient care instructions.
• Delivered important IV and venous medications to control symptoms and provide effective treatments.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
• Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
• Recorded details regarding therapies to keep patient charts updated.
• Evaluated patient histories, complaints, and current symptoms.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.

• Section Chief/4 sections; oversaw 6.5K appointments/$10M equip/supplies increased Access to Care 20% during COVID/Wing individual medical readiness/best in 5 yrs
• Led Sq Covid pandemic recall; coordinated shifts/manning/patient schedules slashed 30-day surge prep goal/15 days >Group std
• Managed Patient Safety Report program; reviewed/routed 12 audits/9 sections/identified 2 system flaws averted 2 serious events/decreased serious sentinel incidents 10%
• Lead nurse facilitator; developed new medic pathway/organized study group sessions evaluated progression thru quizzes & adaptive tests

• Serves as the Commander's liaison for quality and safety
• Maintains relationships with work-center managers
• Oversees inspection schedules
• Researches maintenance and operational standards for all hospital equipment and functions

• Oversees 2 physicians and 13 personnel that provide patient care by controlling allergy shot; patient flow, obtaining and documenting necessary history and vital signs, performing assigned procedures, and providing patient education.
• Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.

• Educate patients about self-management of acute or chronic illnesses, tailoring instructions to patients' individual circumstances.
• Order, perform, or interpret the results of diagnostic tests such as

complete blood counts (CBCs), electrocardiograms (EKGs), and

radiographs (x-rays).

• Perform primary care procedures such as suturing, splinting,

administering immunizations, taking cultures, and debriding wounds.

• Schedule follow-up visits to monitor patients or evaluate health or

illness care.

• Detect and respond to adverse drug reactions, with special attention

to vulnerable populations such as infants, children, pregnant and

lactating women, and older adults.

• Treat or refer patients for primary care conditions such as headaches, hypertension, urinary tract infections, upper respiratory infections, and dermatological conditions.
• Maintain complete and detailed records of patients' health care plans and prognoses.

• Steered global programs worth $15.5 million, developed 2 course supervisors, increased productivity 15%, readied 32 medics for 3 Combatant Commands, leading to the 2nd medic pipeline in the Air Force
• Coordinated students for 24/7 operations, counsels on academic, disciplinary, personal and professional issues; ensuring course compliance
• Championed resource management; acquired IT equipment, eliminated 10 miles of transports to 3 geographically separated units, recapturing 60 hrs for student training
• Facilitated Wing resiliency training, fused concepts with EMT course curricula, instructed 2 classes, 51 in attendance, reinforced the Chief of Staff of the Air Force #1 priority

• Shift leader for 3rd busiest ER in the Air Force, provided direct oversight of daily operations and staff, caring for 92,000 beneficiaries
• Directed response to actual and simulated medial 911 requests, in-flight, and ground emergencies, dispatching 409 EMS calls
• Alternate flight line driver trainer, attended training course, prepared 3 members for testing, ensuring a passing score
• Carried out direct patient care, initiated IVs, drew labs, performed EKGs, guaranteeing a smooth transition to inpatient units

• Educated 750 officers, taught intraosseous access and advance airway procedures, broadening providers' skill sets
• Attended Burn Symposium, earned instructor credibility, contributed with lessons learned
• Completed 40 hourr Pre-Hospital Trauma Life Support (PHTLS) course, utilized lessons for instruction, added to the team's abilities to teach combat medicine
• Instructed 3 Emergency Medical Technician refresher courses, prepared 9 students toward national certification
• Maintained 16 buildings, 10 classes, ensured facilities 100% functional, allowing quality living quarters for 700 members
• Attended Army Tactical Combat Casualty Care Course, refined skills and applied to lessons of instruction, preparing 64 students for deployment
• Managed 107 Tri-Svc training statistics, implemented training tracker providing flawless support to 4 Combatant Commands, 9 countries, and 14 courses
• Directed public affairs training for 8 members, enforced protocol changes to customs and courtesies, and lauded by the program manager

• Provided nursing care for 15,000 empanelled patients, documented patient data using computerized charting program
• Annotated patients' vital signs, height & weight, ensuring patients are ready for provider visit
• Assisted PCM with throat cultures and respiratory treatments, administered cryotherapy, processing acute appointments
• Operated and maintained medical equipment, performed administrative functions, furnishing quality customer service
• Unmatched productivity, transmitted 223 EKG's for expert interpretation, allowing for rapid provider diagnosis
• Gathered data for 35 injuries seen by 15 providers, afforded the medical group the ability to recoup $2,800 for facility upgrades
• Authored medical record peer review worksheet, set the mark for accurate documentation, meeting compliance 100%
• Augmented front desk clerk operations; managed 170 appointments; ensured clinic access standards/zero interruptions in care
• Matrixed to Immunizations clinic; screened and vaccinated 55 patients daily, sustaining base medical readiness rate of 96%
• Provided EMT services for 1,000 attendees at 4th of July event; mitigating heat injuries