Marquevion Scott
Blythewood,SC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Wendy's
07.2020 - 08.2023
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Supervised and led employees to maintain productivity and customer service levels.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Coached team members to increase productivity and reduce workplace accidents.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Team Member
Chick Fil A
06.2023 - 07.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Kitchen Manager
Chipotle
02.2022 - 01.2023
- Oversaw meal preparation and monitored food handling to encourage safety.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Set up and cleaned up food preparation and service stations before and after catered events.
- Assisted caterers with food distribution by organizing food products and plating items.
- Interacted with guests to obtain feedback on product quality and service levels.
- Prepared dishes for catering events or during high-volume shifts.
Team Member
Chick-fil-A
10.2020 - 06.2021
- Developed positive customer relationships through friendly greeting and excellent service.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Education
Associate of Science - Elementary Education
Jackson State University
Jackson, MS08.2026
Elementary Education
Clark Atlanta University
Atlanta, GA04.2026
High School Diploma -
Spring Hill High School
Chapin, SC06.2022
Skills
- Positive Attitude
- Problem-Solving
- Flexible Schedule
- Workplace Safety
- Materials Staging
- Customer Service
- Computer Skills
- Schedule and Calendar Management
- Document Control
- Microsoft Office
- Time Management
- Heavy Lifting
- Attention to Detail
- Product Knowledge
- Area and Facility Cleaning
- Money Handling
- Equipment Maintenance
- Facility Cleaning
- Stocking and Replenishing
- Staff Training
- Account Management
- Safety Understanding
- Hospitality and Accommodation
- Register Preparation
- Documentation and Recordkeeping
- Willingness to Learn
Certification
- Certified OSHA, - 2020
- CPR Certified - 2020
Timeline
Team Member
Chick Fil A
06.2023 - 07.2023
Kitchen Manager
Chipotle
02.2022 - 01.2023
Team Member
Chick-fil-A
10.2020 - 06.2021
Shift Leader
Wendy's
07.2020 - 08.2023
Associate of Science - Elementary Education
Jackson State University
Elementary Education
Clark Atlanta University
High School Diploma -
Spring Hill High School
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