Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Marquez Claytor

High Point,NC

Summary

Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done. Organized Cleaner successful at providing efficient and quality cleaning services. Offering dedicated work history and success in fostering long-term relationships. Dependable and hardworking Cleaner, Cook skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning.

Overview

4
4
years of professional experience

Work History

Cleaner

Office Pride Commercial Cleaning Services
High Point, NC
11.2020 - Current
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Emptied wastebaskets and replaced liners.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Transported trash bags to designated disposal areas.
  • Washed windows both inside and outside of the facility.
  • Scrubbed walls to remove scuff marks or stains.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Inspected rooms for cleanliness prior to guest arrival.
  • Responded promptly to all customer complaints regarding cleanliness issues.
  • Replenished amenities such as shampoos, soaps, and lotions in hotel rooms when needed.
  • Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
  • Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
  • Adhered strictly to safety protocols while performing job duties.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Sanitized frequented areas and equipment using approved supplies.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Emptied wastebaskets to transport trash and waste to proper disposal areas.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Performed daily dusting, leather and wood surface polishing and wall washing.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Responded to emergency cleaning requests to meet client expectations.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.

Cook

Zaxbys
High Point, NC
08.2019 - 02.2020
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Maintained clean and orderly appearance throughout kitchen and dining area.

Waiter

Mayberry Diner
High Point, NC
04.2019 - 06.2019
  • Greeted guests and answered questions about menu items.
  • Provided excellent customer service to ensure repeat customers.
  • Took orders from patrons accurately and efficiently.
  • Brought food and beverages to tables in a timely manner.
  • Checked with customers to ensure that they were enjoying their meals.
  • Followed all safety and sanitation regulations when handling food or drinks.
  • Performed cashier duties such as taking payments, counting change, and issuing receipts.
  • Informed customers of daily specials in an engaging manner.
  • Suggested additional items to customers based on their preferences and needs.
  • Replenished condiments, silverware, napkins. as needed during meal services.
  • Answered phone calls for reservations or takeout orders in a professional manner.
  • Delivered accurate checks at the end of each meal period.
  • Cleaned dining room chairs, tables, floors and other surfaces regularly.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Informed customers about specials, upselling additional food and drink items.
  • Suggested additional items to customers to increase restaurant sales.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Presented menus to patrons, answered questions about menu items and made recommendations.
  • Reviewed daily specials, menu changes and service specifications.
  • Served food and beverages to patrons and confirmed complete orders.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Education

High School Diploma -

T Wingate Andrews High School
High Point, NC
06.2021

Some College (No Degree) - Business Administration And Management

Winston-Salem State University
Winston-salem, NC

Skills

  • Housekeeping
  • Safe Cleaning With Chemicals
  • Complex Problem-Solving
  • Hazardous Material Handling
  • Cleaning and Sanitizing
  • Sanitation Practices
  • Interior and Exterior Cleaning
  • Sweeping and Mopping
  • Polishing Surfaces
  • Able to Lift [Number] Lbs
  • Exceptional Time Management
  • Fine Dining
  • Sanitation
  • Food Handling
  • Surface Cleaning
  • Focused and Disciplined
  • Positive and Professional
  • Cleaning and Organization
  • Performance Improvement
  • Menu Presentation
  • Safe Food Handling
  • Order Accuracy
  • Table Bussing
  • Cash Handling
  • Menu Knowledge
  • Sanitizing Protocols
  • Kitchen Station Support
  • Dishwasher Operation
  • Cleaning Procedures
  • Restocking Skills
  • Equipment Maintenance
  • Surface Sanitation
  • Supply Restocking
  • Window Cleaning
  • Safe Chemical Handling
  • Supply Management
  • Team Training
  • Equipment Monitoring
  • Equipment Operation
  • Housekeeping Skills
  • Trash Collection
  • Restroom Servicing
  • Stainless Steel Polishing
  • Lawn Mowing
  • Furniture Moving
  • Physical Stamina

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I feel that luck is preparation meeting opportunity.
Oprah Winfrey

Timeline

Cleaner

Office Pride Commercial Cleaning Services
11.2020 - Current

Cook

Zaxbys
08.2019 - 02.2020

Waiter

Mayberry Diner
04.2019 - 06.2019

High School Diploma -

T Wingate Andrews High School

Some College (No Degree) - Business Administration And Management

Winston-Salem State University

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