Marquic Littles
Lube
Jacksonville,Florida
Summary
Dedicated to satisfying customer needs with high-quality automotive support. Proficient in changing oil and filters, as well as maintaining additional systems such as tires. Hardworking Lube Technician with impressive vehicle maintenance knowledge and strong work ethic. Trained and mentored 2 new employees. High-level mechanical, organizational and communications skills enabled achievement of desired results in fast-paced environment.
Overview
4
4
years of professional experience
Work History
Lube Service Technician
Honda Motor Co
01.2024 - Current
- Repaired and replaced worn and damaged components.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
- Troubleshot complex mechanical issues using advanced diagnostic tools, efficiently pinpointing problems and implementing solutions quickly.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Worked alone or in team-based systems to complete up to 5 oil changes each day.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
Lube Technician
Greenway Kia
12.2023 - 01.2024
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Reduced vehicle downtime for clients by performing thorough inspections and identifying necessary repairs.
- Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Greeted customers and answered questions about oil changes and other services.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Engaged in customer follow-up phone calls to promote quality and consumer satisfaction.
- Repaired and replaced worn and damaged components.
Lube Service Technician
Duval Acura
12.2021 - 11.2023
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Retained accurate records of purchases, titles and sales.
- Enhanced customer satisfaction by providing efficient and accurate oil changes and routine vehicle maintenance.
- Consistently met or exceeded productivity goals while maintaining a focus on quality workmanship in all services performed on customers'' vehicles.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
Detail Specialist
Duval Acura
02.2021 - 12.2021
- Enhanced vehicle appearance by meticulously detailing interior and exterior surfaces.
- Increased customer satisfaction by providing high-quality, timely detailing services.
- Maintained a clean and organized workspace to ensure efficient completion of tasks.
- Applied protective treatments on upholstery, leather, and vinyl for long-lasting results.
- Restored headlights to improve visibility and enhance the overall look of vehicles.
- Trained new hires on company procedures and best practices for effective detailing workmanship.
- Maintained clean, tidy and safe work environment.
Detail Associate
O'Steen Volvo
07.2020 - 02.2021
- Applied protective agents, including sealants, to protect surfaces.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Wiped down and polished interior and exterior surfaces.
- Shined vehicle windows and windshields to remove water spots.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Washed cars and trucks daily for auto dealership.
- Contributed to increased business reputation through exceptional attention to detail in all aspects of vehicle care.
Detail Specialist
Nimnicht Buick GMC
12.2019 - 06.2020
- Enhanced vehicle appearance by meticulously detailing interior and exterior surfaces.
- Increased customer satisfaction by providing high-quality, timely detailing services.
- Boosted repeat business through consistent delivery of superior detailing services.
- Improved overall efficiency within the team by sharing knowledge on advanced detailing techniques.
- Shined vehicle windows and windshields to remove water spots.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Checked and replaced windshield wipers on vehicles and equipment.
- Removed dirt and debris from vehicle and equipment interiors.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Education
High School Diploma -
JM Robinson
Concord, NC06.2011
Skills
- Diagnostic Equipment Operation
- Air Filter Replacement
- Quality assurance standards
- Suspension System Know-How
- Brakes and Tires
- Tire Rotations
- Maintenance Requirements
- Battery Replacement
- Vehicle Inspection and Maintenance
- Gasket Replacements
- Critical Thinking
- Verbal and Written Communication
- Spark Plug Replacement
- Brake Replacement
- AC Tune-Up
Timeline
Lube Service Technician
Honda Motor Co
01.2024 - Current
Lube Technician
Greenway Kia
12.2023 - 01.2024
Lube Service Technician
Duval Acura
12.2021 - 11.2023
Detail Specialist
Duval Acura
02.2021 - 12.2021
Detail Associate
O'Steen Volvo
07.2020 - 02.2021
Detail Specialist
Nimnicht Buick GMC
12.2019 - 06.2020
High School Diploma -
JM Robinson
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