Marquicia Hall
Aiken,SC
Summary
Highly skilled Assembly Worker with experience in manufacturing environments. Possess strong assembly line production skills, adept at reading and understanding product schematics and blueprints. Renowned for maintaining high-quality standards while boosting productivity levels. Known for contributing to team objectives through hard work, reliability, and collaboration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Lowes Home Improvment
Aiken, SC
08.2023 - Current
- Conducted inventories on a regular basis to track stock levels.
- Greeted customers and provided exceptional customer service.
- Developed promotional strategies to increase sales volume.
- Demonstrated product features and benefits for customers' needs.
- Maintained up-to-date knowledge of store merchandise and policies.
- Tracked sales performance metrics to identify trends in market place.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Provided accurate information about products, prices and services.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed credit card transactions quickly and securely.
- Attended weekly team meetings to review performance goals and objectives.
- Developed trusting relationships with customers by making personal connections.
Nail Technician
A Nu Image Salon II
Augusta, GA
02.2020 - Current
- Performed administrative duties such as scheduling appointments and taking payments from customers.
- Utilized customer feedback to improve services offered at the salon.
- Provided excellent customer service through friendly interactions with clients.
- Kept up-to-date on new trends in the industry for product offerings and design ideas.
- Followed health regulations regarding sanitation practices throughout the salon.
- Promoted additional services to existing clients in order to increase revenue.
- Developed creative designs on nails using a variety of colors and materials.
- Attended continuing education courses related to nail care techniques.
- Cleaned and sterilized tools and work areas between customers.
- Advised customers on the best type of treatment for their particular nail condition or desired look.
- Conducted consultations with clients to determine their needs and preferences.
- Demonstrated knowledge of all products and services offered in the salon.
- Provided manicures, pedicures and nail treatments to clients.
- Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
- Maintained customer records for future reference.
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Kept detailed inventory lists for nail care supplies, polishes and gel nail colors.
- Completed daily customer appointments and updated master schedule.
- Performed daily gel, dip powder and French manicures and offered pedicures and paraffin wax treatments for hands.
- Promoted enhanced treatments to repair and improve nail strength.
- Shaped and smoothed nails with files, emery boards and rotary tools.
Problem Solver
Amazon
Appling, GA
09.2021 - 07.2022
- Created detailed reports outlining problem solving techniques used in specific cases.
- Developed strategies for improving customer experience by proactively addressing potential obstacles or difficulties.
- Inspected incoming shipments for damage or discrepancies.
- Reported any damages or discrepancies observed during operations to supervisor.
- Followed safety procedures while operating machinery and equipment.
- Responded promptly to inquiries regarding product or service issues, providing timely updates as needed.
- Identified and analyzed complex problems to develop effective solutions.
- Collaborated with other departments to identify root causes of systemic problems.
- Calculated dimensions of packages prior to shipment.
- Assembled cardboard boxes according to customer specifications.
- Wrapped items securely using appropriate packing materials.
- Utilized barcode scanners to track incoming and outgoing shipments.
- Checked stock levels on a daily basis to ensure availability of items for shipment.
- Labeled boxes, crates, and other containers accurately.
Production Line Assembly Worker
Textron Specialized Vehicles
Augusta, GA
02.2019 - 09.2021
- Tested completed products against quality standards before packing them for distribution.
- Inspected finished products for accuracy prior to packaging and shipment.
- Reported any discrepancies in product quality or quantity to supervisor immediately.
- Checked inventory levels regularly and requested replenishment orders when necessary.
- Adjusted settings on machines as needed to maintain desired output rate throughout shift.
- Performed quality checks on assembled products using calipers and other measuring tools.
- Operated automated machinery to assemble parts and components in a production line setting.
- Loaded and unloaded materials onto production lines according to specifications provided by manufacturing engineer or supervisor.
- Cleaned assembly areas thoroughly after each shift using approved cleaning agents.
- Assisted with the training of new assembly workers on the proper use of equipment.
- Sorted small parts for assembly processes quickly and accurately with minimal errors.
- Coordinated with team members to ensure that deadlines were met within established time frames.
- Disassembled defective products according to company guidelines prior to recycling or disposal.
Flow Team Member
Burlington
Augusta, GA
10.2018 - 02.2019
- Followed strict safety protocols at all times while working on the production line.
- Developed strategies to optimize workflow processes while ensuring high-quality results.
- Assisted customers with finding the right product for their needs.
- Provided support during promotional events by setting up display tables and replenishing supplies as needed.
- Completed paperwork accurately for incoming orders, transfers, cycle counts.
- Assisted in training new staff members on stocking procedures according to company guidelines.
- Verified accuracy of received merchandise against invoices or other documents.
- Inspected merchandise for defects and damages before stocking shelves.
- Responded quickly and efficiently to requests from managers or supervisors regarding stock levels.
- Cleaned shelving units on a daily basis by dusting off shelves and wiping down surfaces.
Bail Bond Agent Intern
AAA America Bail Bonds
Aiken, SC
12.2017 - 10.2018
- Maintained updated records of all transactions including fees paid by clients for services provided.
- Evaluated criminal records and background checks prior to releasing defendants on bond.
- Communicated regularly with clients via phone calls or emails regarding their case status updates.
- Assessed potential risks associated with each client before providing services.
- Represented company at hearings relating to cases involving defendants released on bond.
- Adhered to state laws governing the practice of bail bonding agents while providing services.
- Ensured that all forms were filled out correctly prior to submitting them for processing.
- Provided guidance and advice to family members of incarcerated individuals regarding legal processes.
- Collaborated with law enforcement personnel in order to facilitate the release of incarcerated individuals on bond.
- Developed and maintained relationships with clients to determine their financial status for bail bond applications.
General Associate
Salvation Army Store
Aiken, SC
12.2017 - 03.2018
- Executed pricing changes accurately as directed by management team members.
- Supported team members during peak business hours as needed.
- Stocked shelves, racks, cases, bins, tables with merchandise.
- Maintained cleanliness of assigned area including sweeping, dusting, mopping floors and vacuuming carpets.
- Operated cash registers and handled financial transactions with customers.
- Handled returns and exchanges in accordance with established procedures while maintaining high level of customer service satisfaction levels.
- Ensured all products were properly labeled and stored correctly on shelves.
- Monitored store security systems to ensure no unauthorized individuals enter premises.
- Adhered to company policies regarding attendance and punctuality.
Cashier
Zaxbys
Aiken, SC
07.2016 - 12.2017
- Processed payments, gave change and issued receipts for orders.
- Provided friendly customer service and greeted customers.
- Maintained product freshness through consistent rotation of stock.
- Ensured continuous cleanliness of work area during shifts.
- Trained new employees on how to use cash registers, prepare orders and provide excellent customer service.
- Operated cash registers, credit card machines and other related equipment accurately.
- Adhered to all food safety regulations including proper storage of products and temperature control guidelines.
- Handled customer complaints in a professional manner while following company policies and procedures.
- Verified food tray contents for complete customer orders.
Education
High School Diploma -
South Aiken High School
Aiken, SC06-2017
Skills
- Organized
- Safety Methods
- Sales Development
- Team Collaboration
- Goal-Oriented
- Flexible Schedule
- Meeting deadlines
- Listening Skills
- Problem-Solving
- Time Management
Certification
- Firefighter 1 & 2
- Emergency Medicine
- Master Cosmetologist
Timeline
Sales Associate
Lowes Home Improvment
08.2023 - Current
Problem Solver
Amazon
09.2021 - 07.2022
Nail Technician
A Nu Image Salon II
02.2020 - Current
Production Line Assembly Worker
Textron Specialized Vehicles
02.2019 - 09.2021
Flow Team Member
Burlington
10.2018 - 02.2019
Bail Bond Agent Intern
AAA America Bail Bonds
12.2017 - 10.2018
General Associate
Salvation Army Store
12.2017 - 03.2018
Cashier
Zaxbys
07.2016 - 12.2017
High School Diploma -
South Aiken High School