Marquilla Coles
Capitol Heights,MD
Summary
Hardworking individual with skills in word processing, time management and scheduling. Analytical problem-solver comfortable working in fast-paced environments with minimal oversight. Excellent skills in HRIS systems and file management systems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Affirmative Action Intern
Berkshire Associates
02.2024 - Current
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Assisted in preparation of affirmative action plans for clients.
Human Resources Intern
Accion International
06.2023 - 08.2023
- Worked with HR team to coordinate company events.
- Developed strong written and verbal communication skills.
- Designed HR newsletter's and employee toolkits to showcase important information, upcoming events, and life style tips.
- Utilized excel to keep track of payroll processing and professional development funds.
- Generated and analyzed reports to increase employee engagement and attrition trends.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Supported efforts to optimize employee engagement, diversity and inclusion.
HR Program Support Representative Intern
Office Of Human Resources Management
05.2022 - 08.2022
- Onboarded over 200 participants, verifying I-9 forms, monitoring attendance and timesheets
- Assisted managers with payroll processing and followed up with organizations as well as participants and parents.
- Assisted with time sheet monitoring and processing payroll for participants.
- Performed clerical organization, answered phones and filed documentation for program manager.
- Volunteered to help with special projects of varying degrees of complexity.
CAB Secretary Ambassador
Prince George's Community College
09.2021 - 05.2022
- Developed marketing efforts such as posters and social media ads to encourage student participation for campus events.
- Hosted campus parties and social activities to promote friendships and comradery among students and clubs.
- Supported over 15 campus events to increase student engagement and promote campus-wide initiatives.
- Utilized websites and social media to promote campus life, events and opportunities.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
SYEP Youth Team Leader
Department of Environment
07.2021 - 08.2021
- Monitored behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Communicated with parents, staff and teachers regarding children or program issues.
- Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
- Created interesting and educational lesson plans and implemented activities while engaging with children.
- Helped managed over 25 children per day.
- Participated in team-building activities to enhance working relationships.
Sales Associate/Brand Representative
Macy's
10.2020 - 03.2021
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Increased sales by offering advice on purchases and promoting additional products
- Enrolled over five customers per day into membership and star rewards plans.
Education
Bachelor of Science - Psychology
Bowie State University
Bowie, MD05.2024
AA - Psychology
Prince Georges Community College
Upper Marlboro, MD05.2022
Skills
- Canvas
- Microsoft Office
- Microsoft Word
- Excel
- Human Resources
- Administrative Experience
- Avaya (1 year)
- Problem-Solving
- Clerical Support
- Onboarding Understanding
- ADP Workforce Now
- Administrative Support
Certification
Leadership
Timeline
Affirmative Action Intern
Berkshire Associates
02.2024 - Current
Human Resources Intern
Accion International
06.2023 - 08.2023
HR Program Support Representative Intern
Office Of Human Resources Management
05.2022 - 08.2022
CAB Secretary Ambassador
Prince George's Community College
09.2021 - 05.2022
SYEP Youth Team Leader
Department of Environment
07.2021 - 08.2021
Sales Associate/Brand Representative
Macy's
10.2020 - 03.2021
Bachelor of Science - Psychology
Bowie State University
AA - Psychology
Prince Georges Community College
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