Marquillas Mcbride
Lanett,AL
Summary
Dedicated banking professional well-versed in developing long-lasting and productive relationships with small business customers. Skilled at understanding business capital needs, and providing efficiencies to accounts receivables/payables. Excellent communicator, and strong pre planning and conflict-resolution skills. Specializing in supporting Business Client within 1 to 10 Million gross revenue.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Banking Relationship Manager
PNC Bank, NA
Auburn, AL
10.2021 - Current
- Advised clients on various financial products such as loans, lines of credit, overdrafts and other banking services.
- Analyzed financial data to identify trends in client profitability and liquidity.
- Reviewed applications for commercial credit facilities and ensured accuracy of documents submitted by customers.
- Provided advice on cash flow management, budgeting and investment options for businesses.
- Assessed risk associated with prospective clients before opening accounts or granting loans.
- Resolved customer complaints in a timely manner while adhering to internal policies and procedures.
- Created customized presentations tailored towards specific target audiences.
- Consulted with small business customers to determine needs and means and propose personalized banking solutions.
- Developed invoicing systems and internal controls to boost billing efficiencies.
- Identified potential new customers and developed strategies for attracting them.
Branch Manager
PNC Bank, NA
Lagrange, GA
10.2016 - 10.2021
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Managed staff scheduling, hiring and training processes.
- Reviewed loan applications to ensure accuracy and compliance with regulations.
- Conducted regular performance reviews for all employees in the branch.
- Monitored financial performance of the branch on a monthly basis.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Resolved escalated customer complaints in a timely manner.
- Coordinated promotional campaigns for new products or services in order to boost sales revenue.
- Created reports summarizing operational performance metrics for senior management review.
- Participated in community events to promote brand awareness.
- Identified opportunities for process improvement initiatives within the branch.
Education
High School Diploma -
Lagrange High School
La Grange, GA05-1995
Skills
- Banking Operations
- Credit Risk Analysis
- Deal Structuring
- Portfolio Management
- Lead Prospecting
- Relationship Management
- Sales Coaching
- Small Business Relations
- Business Development
- Risk Assessment
- Financial Instruments
- Commercial Lines of Credit
- Cash Flow Management
- Business Relationship Management
Certification
- Certified Women In Business Advocate
- Omega Business Lending Certified
References
References available upon request.
Timeline
Business Banking Relationship Manager
PNC Bank, NA
10.2021 - Current
Branch Manager
PNC Bank, NA
10.2016 - 10.2021
High School Diploma -
Lagrange High School