Results-driven professional with experience in project documentation and client interactions. Skilled in organizing meetings and maintaining accurate records, ensuring seamless collaboration between teams and clients to achieve project objectives.
Overview
5
5
years of professional experience
Work History
Account coodinator
RightNow Media
McKinney, Texas
01.2025 - Current
Organized client meetings and prepared agendas for productive discussions.
Facilitated onboarding processes for new clients and provided support resources.
Maintained accurate records of client interactions and project documentation efficiently.
Managed client relationships by providing timely responses to inquiries.
Communicated with customers when issues arose to inform regarding problem resolution.
Scheduled and led meetings between clients and creative teams to discuss project briefs.
Digital Sales/Marketing Account Coordinator
Genpact (Walmart Digital Sales)
Richardson, Texas
08.2024 - 01.2025
Scheduled meetings between market sellers and Account managers.
Managed appointment scheduling for customer inquiries and service requests.
Collaborated with vendors to streamline product listings on the platform.
Managed client accounts, addressing inquiries and providing timely support.
Managed client relationships by providing timely responses to inquiries.
Communicated and coordinated orders professionally and promptly, problem-solved customer inquiries and concerns and consistently solidified customer relations.
Financial Security Advisor
Genpacft(Marcus by Goldman Sacs)
Richardson, Texas
01.2024 - 08.2024
Advised clients on financial security products and services.
Analyzed client financial situations to develop tailored strategies.
Educated clients on investment options and risk management techniques.
Utilized CRM software to track client interactions and manage communications.
Participated in training sessions to stay updated on industry trends and regulations.
Ensured compliance with all relevant laws, regulations, policies, procedures and ethical standards within the industry.
resolved and handled identity theft cases using information confirmation strategies.
provided customer service using customer defusion tools.
Styles Team Lead
Target
McKinney, Texas
05.2022 - 01.2024
Supervised team members to ensure efficient store operations and customer service.
Trained new employees on store policies and operational procedures.
Coordinated team schedules to optimize staffing during peak hours.
Managed inventory levels to ensure product availability for customers.
Enforced safety procedures to maintain a secure shopping environment.
Resolved customer concerns promptly to ensure satisfaction and loyalty.
Assisted in visual merchandising to enhance product displays and promotions.
Maintained a positive work environment that promoted collaboration between team members.
Reviewed completed work to verify consistency, quality, and conformance.
Carhop Server
Sonic Drive-in
Princeton, TX
04.2021 - 11.2021
Delivered food and beverages to customers in a timely manner.
Maintained cleanliness of dining area and service equipment.
Took customer orders accurately and efficiently via drive-in system.
Assisted in preparing food items according to company standards.
Provided friendly and prompt customer service at all times.
Collaborated with team members to ensure smooth operations during busy hours.
Followed safety protocols for food handling and serving procedures.
Account Manager - B2B Business Development at ATT Apprenticeship Training TrustAccount Manager - B2B Business Development at ATT Apprenticeship Training Trust
Senior Business Development Executive /Senior Client Account Manager at E2M SolutionsSenior Business Development Executive /Senior Client Account Manager at E2M Solutions