Detail-oriented Investigator with strong leadership skills and history in security management. Offering exceptional communication skills and network of community resources. Well-versed in assisting law enforcement in cases.
Overview
20
20
years of professional experience
Work History
Security Investigator
The Mirage Hotel And Casino
06.2021 - Current
Assisted in the development of departmental policies and protocols, minimizing potential threats to company assets.
Conducted background checks on employees, ensuring the safety and integrity of the workplace environment.
Supported legal proceedings with detailed investigative reports, providing critical evidence for case resolutions.
Enhanced security measures by conducting thorough investigations on potential threats and vulnerabilities.
Evaluated existing security infrastructure, identifying gaps in coverage that required additional surveillance or resources.
Applied advanced research techniques to gather relevant intelligence on subjects under investigation, strengthening case findings significantly.
Presented findings to management teams concisely and accurately, enabling informed decision-making regarding risk mitigation strategies.
Streamlined investigation processes through the development of efficient procedures and tools, reducing response times.
Prevented security breaches by implementing comprehensive investigative strategies for high-risk situations.
Developed strong relationships with internal departments, fostering open communication channels for effective collaboration during investigations.
Monitored security systems regularly, identifying potential risks or areas requiring further investigation.
Managed complex investigations involving multiple stakeholders, maintaining a high level of confidentiality and professionalism.
Collaborated with law enforcement agencies to ensure timely information sharing and joint efforts in resolving cases.
Provided exceptional customer service to clients, resolving security concerns promptly and professionally.
Maintained accurate records of all investigative activities, enabling easy access to information when needed for follow-up actions or reporting purposes.
Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
Conducted surveillance for up to [8+] hours at time.
National Physical Security Manager
G4S Secure Solutions USA
01.2017 - 04.2020
Applied and shared intelligence with law enforcement to secure employees, locations and assets in response to and in anticipation of threats.
Identified and resolved areas of risk and exposure and recommended solutions and improvements to access control systems and video surveillance systems.
Established emergency response to manage and respond to physical security needs of employees, buildings, technology and materials.
Identified new and innovative approaches to physical security training and executed training to direct and guide physical security staff.
Offered subject matter expertise surrounding physical security strategy and performed site inspections to adhere to physical security strategy and standards.
Enhanced physical security measures by conducting regular risk assessments and implementing necessary improvements.
Contributed to the development of a positive company image by ensuring a secure and welcoming environment for all visitors and employees.
Conducted regular audits of physical security infrastructure, identifying areas for improvement and implementing corrective actions.
Implemented surveillance systems and monitored CCTV footage for early detection of potential security threats or breaches.
Streamlined security protocols for increased efficiency and effectiveness, utilizing advanced technology tools.
Developed comprehensive emergency response plans to ensure minimal impact during unexpected events.
Maintained detailed records of all security activities, ensuring accurate documentation for future reference or legal matters.
Coordinated with event organizers to provide adequate security coverage for large-scale gatherings, minimizing risks associated with crowd management.
Fostered a culture of vigilance among staff through ongoing awareness campaigns on current threats and best practices in physical security.
Collaborated with law enforcement agencies for improved coordination and response during critical incidents.
Monitored and maintained CCTV and access control systems to protect personnel and assets.
Responded swiftly to security incidents and effectively resolved security issues.
Managed security policies and procedures to promote safety and security of personnel and assets.
Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
Kept team compliant with security protocols and appearance standards.
Supervised team of [60] security personnel during shift.
Site Security Manager
Interventions Group
03.2013 - 01.2017
Established strong working relationships with external vendors supplying essential security equipment and services, enabling prompt resolution of any technical issues that arose.
Reduced incidents of trespassing by conducting regular security audits and identifying vulnerabilities.
Enhanced site security by implementing advanced surveillance systems and access controls.
Evaluated the performance of individual team members as well as overall departmental success in achieving established goals.
Coordinated with local law enforcement agencies to address potential threats and share relevant information.
Managed a team of security personnel, ensuring proper training and adherence to company policies.
Maintained up-to-date knowledge of industry trends and best practices in order to continuously improve site security measures.
Streamlined reporting processes for incident management, resulting in more efficient resolution of issues.
Developed comprehensive security plans for special events, minimizing risks and ensuring public safety.
Oversaw team of security officers and managed scheduling and performance evaluations.
Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Investigated incidents and wrote reports.
Conducted drills to keep security staff on alert and proficient with established plans.
Coordinated protective service operations with other emergency response agencies.
Developed improved training methods with focus on public safety and officer awareness.
Responded swiftly to security incidents and effectively resolved security issues.
Managed security policies and procedures to promote safety and security of personnel and assets.
Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
Implemented comprehensive security plans to provide highest levels of protection for facilities.
Evaluated security systems and procedures to identify areas for improvement.
Supervised team of [10] security personnel during shift.
Security Supervisor
Solid Security
02.2004 - 03.2014
Conducted regular patrols of facility to detect and deter security threats.
Recorded incident reports with detailed accounts of occurrences.
Monitored alarm systems and CCTV footage to enable prompt attention and response.
Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Supervised and evaluated security staff performance to determine compliance with safety regulations.
Oversaw team of security officers and managed scheduling and performance evaluations.
Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
Monitored and approved access control systems for accessibility to authorized personnel.
Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
Supervised team of [10] security personnel during shift.
Education
High School Diploma -
Sacramento Charter High School
Sacramento, CA
06.2002
Skills
Patrol operations
Public Safety
Access Control Management
Calm in crisis situations
Crisis Management
Emergency Preparedness
Security audits
Incident Response
Intelligence Gathering
Video Surveillance
Asset Protection
Security Systems Proficiency
Detailed report writing
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Successfully managed a team of [60+] special tasks officers.
Timeline
Security Investigator
The Mirage Hotel And Casino
06.2021 - Current
National Physical Security Manager
G4S Secure Solutions USA
01.2017 - 04.2020
Site Security Manager
Interventions Group
03.2013 - 01.2017
Security Supervisor
Solid Security
02.2004 - 03.2014
High School Diploma -
Sacramento Charter High School
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