Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
12
12
Years of IT experience
4
4
Certificates
Work History
Engineering Technician II
NCR
2021.01 - Current
Performed configuration and troubleshooting of Cisco & Arista routing/switching platforms.
Consistently met high-quality standards for all completed work while adhering to established timelines, ensuring client satisfaction with final results.
Improved equipment reliability by performing regular maintenance and calibrations.
Technical Support Specialist/Trainer
TEKsystems/MarketSource
2012.06 - 2019.07
Mentored new hires, resulting in stronger staff development and increased productivity.
Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Retail Area Manager
AVAIL Vapor
2013.05 - 2015.08
Recruited, interviewed, and hired talented individuals bringing dynamic sales expertise to organization.
Conducted ongoing staff development to help employees achieve growth within job roles.
Managed budgets effectively, ensuring optimal resource allocation for maximum return on investments
Senior Analyst Branch
JPMorgan Chase
2015.08 - 2017.07
Delivered accurate financial forecasts by conducting thorough data analysis and research on market trends.
Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
Education
High School -
Westerville Central High School, Westerville, OH
05.2007
Skills
Digital Troubleshooting
Hardware Development
Data Management
Risk Assessment
Root Cause Analysis
End-User Support
Hardware Configuration
Timeline
Engineering Technician II - NCR
2021.01 - Current
Senior Analyst Branch - JPMorgan Chase
2015.08 - 2017.07
Retail Area Manager - AVAIL Vapor
2013.05 - 2015.08
Technical Support Specialist/Trainer - TEKsystems/MarketSource
2012.06 - 2019.07
Westerville Central High School - High School,
Cisco Routing Switching CCT
Nutanix Certified Professional
CompTIA A+
Microsoft Certified Professional
Certification
Cisco Routing Switching CCT
Nutanix Certified Professional
CompTIA A+
Microsoft Certified Professional
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