Marquis Kirby
Waldorf,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Flooring Subcontractor
Self-employed
07.2019 - Current
- Delivered high level of service to all customers and effectively resolved issues.
- Worked closely with homeowners to ascertain specifics of project and provided professional recommendations.
- Managed on-site property inspections and worked to resolve issues.
- Advised clients on flooring maintenance.
- Provided sound estimates on materials and labor cost.
- Removed and discarded existing flooring.
- Installed Hardwood, tile, and vinal selections.
Assistant Manager
Lumber Liquidators, Inc.
06.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Warehouse Manager
Garland Food, LLC.
08.2017 - 06.2019
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Recommended updated warehouse layouts to upper management to accommodate new equipment, maximize space utilization, and optimize processes.
- Achieved financial targets through strategic planning of annual budgets, scheduling expenditures, and analyzing variance anomalies.
Education
High School Diploma -
Maruice J. McDonough
Pomfret, MD05.2015
Skills
- Heavy Equipment Operator
- Job Site Cleanup
- Team Mentoring
- Project Oversight
- Project Management
- Installations and Repairs
- Issue Resolution
- Project Planning
- Idea Development and Brainstorming
- Logistics Coordination
Timeline
Flooring Subcontractor
Self-employed
07.2019 - Current
Assistant Manager
Lumber Liquidators, Inc.
06.2019 - Current
Warehouse Manager
Garland Food, LLC.
08.2017 - 06.2019
High School Diploma -
Maruice J. McDonough