Resourceful Army veteran skilled in logistical supply chain operations, accounts receivable, and customer service. Enhances operational efficiency and ensures safety compliance while improving client outcomes. Thrives in high-pressure environments, supporting diverse teams and fostering continuous growth through learning and coaching.
Work History
Paraprofessional
Elk Grove Unified School District | 08.2026 - Current
Supported instructional staff in implementing individualized education plans for students with diverse learning needs.
Collaborated with teachers to develop and adapt educational materials to enhance student engagement.
Monitored student progress, providing feedback to educators on performance and behavior trends.
Assisted in maintaining classroom order and fostering a positive learning environment for all students.
Behavioral Aide
9 Months
ProCare | 08.2025 - 05.2026
Assessed student needs and implemented customized behavioral plans to promote positive social skills and enhance overall classroom environment.
Conducted assessments alongside a multidisciplinary team to enhance clients' behavioral interventions and support therapeutic outcomes.
Investigated and documented behavioral trends, contributing to the formulation of individualized intervention plans.
Behavior Technician
4 Months
Amergis Healthcare Staffing | 08.2024 - 12.2024
Designed and executed personalized interventions aimed at improving client engagement and promoting measurable progress.
Assessed client progress and collaborated with clinical teams to improve overall effectiveness of care.
Evaluated client progress and coordinated with clinical teams to enhance overall treatment effectiveness.
Core Technology Technician
1 Year
Cox Communications | 05.2022 - 05.2023
Analyzed and rectified customer technical problems, contributing to improved user satisfaction levels.
Analyzed and restructured internal procedures to facilitate smoother team collaboration and decrease response times.
Engaged with cross-functional teams to resolve escalations, maintaining strict adherence to service quality benchmarks.
Provided detailed explanations of policies and procedures to ensure customer awareness and satisfaction during installation.
Distribution Process Worker
1 Year 8 Months
Defense Logistics Agency | 07.2018 - 03.2020
Conducted detailed inspections and documented inventory flow to support supply chain integrity.
Coordinated timely equipment maintenance to minimize downtime and support production goals.
Designed and enforced procedures aimed at improving the effectiveness of distribution operations.
Managed payment collection for accounts, ensuring timely and accurate transactions.
Automated Logistical Specialist
3 Years 1 Month
U.S. Department of Defense | 10.2010 - 11.2013
Streamlined verification and distribution of supplies, enhancing workflow efficiency and reliability.
Analyzed and optimized logistics processes to uphold asset accuracy and safeguard against operational delays.
Revamped inventory management systems by improving documentation practices and establishing rigorous quality assurance standards.
Analyzed financial processes through regular audits to maintain compliance with established regulations.
Education
Bachelor of Science - Business Administration And Management
Walden University | Minneapolis, MN | 02-2026
Bachelor of Science - Business Administration And Management
Strayer University | Macon, GA | 09-2022
High School diploma
NorthEast High School | Macon, GA | 05-2009
Skills
ABA therapy
Classroom Management
Safety & Compliance Protocols
Customer Service Excellence
Customer Service
Technical Problem-Solving
Policies and Procedures
Student Engagement Techniques
Client Relations
Student Progress Monitoring
Behavioral Assessment
Educational Standards Compliance
Timeline
Paraprofessional
Elk Grove Unified School District
08.2026 - CurrentRead More
Behavioral Aide
ProCare
08.2025 - 05.2026Read More
Behavior Technician
Amergis Healthcare Staffing
08.2024 - 12.2024Read More
Core Technology Technician
Cox Communications
05.2022 - 05.2023Read More
Distribution Process Worker
Defense Logistics Agency
07.2018 - 03.2020Read More
Automated Logistical Specialist
U.S. Department of Defense
10.2010 - 11.2013Read More
NorthEast High School
High School diploma
Read More
Walden University
Bachelor of Science from Business Administration And Management
Read More
Strayer University
Bachelor of Science from Business Administration And Management
Paraprofessional/Registered Behavioral Technician at BrightBloom (First State Montessori Academy)Paraprofessional/Registered Behavioral Technician at BrightBloom (First State Montessori Academy)