Marquis L. Robinson
Cordova,TN
Summary
Highly experienced individual with a successful track record in leading complex, multi-disciplinary projects. Skilled in implementing innovative solutions to optimize organizational performance and drive the adoption of emerging technologies. Proficient in defining project objectives and ensuring timely and cost-effective completion. Demonstrated ability to collaborate with stakeholders and team members, resulting in successful product launches and high levels of customer satisfaction. Collaborative leader fostering an engaged and empowering work culture by partnering with coworkers. Known for building and maintaining strong relationships with diverse stakeholders in dynamic, fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Program Manager
City of Memphis/Office of Youth Services
01.2017 - Current
- Creates an environment in which young people are empowered, valued, guided, and taught leadership skills, which contribute directly to their self-confidence and personal growth
- Provide excellent customer service to residents with timely responses to inquires
- Plan, direct, and oversee the operations and fiscal health of the division with a budget of 1.5 million dollars
- Plan and maintain work systems, procedures, and policies that enable and encourage the optimum performance of its people and other resources within a business unit
- Provide reliable information to stakeholders about the success and growth of youth programs
- Work collaboratively with staff and community partners to carry out the program objectives
- Creates and maintains program curriculum to execute the mission of the Office of Youth Services
Co-Manager
City of Memphis/Office of Youth Services
01.2016 - 12.2016
- Assist the Program Manager with the implementation of Youth Activities
- Assist in creating opportunities for Youth Development through rigorous and challenging programming
- Developed the leadership skills of committed team members by teaching key aspects of the Memphis Ambassadors Program including recruiting; identifying youth issues; working effectively with community members and supervising site locations
Zone Supervisor
City of Memphis/Office of Youth Services
01.2013 - 12.2015
- Led the part-time staff to significant outcomes
- Help to Coordinate community engagement events that average over 200 parents at monthly meetings and in 2014 they logged 8,500 volunteer hours valued close to $192,000
- One of the lead facilitators of staff meetings
- Resolve conflicts that may arise with staff and parents
- Create agendas and work schedules for staff
Youth Specialist
City of Memphis/Office of Youth Services
01.2012 - 01.2013
- Conduct leadership and character-building activities
- Plan and implement team-building activities
- Facilitate teen talk sessions that focus on the holistic person
- Connect youth with the community
- Organize, record, and update files for up to 36 program participants
- Maintain a cooperative working relationship with the community
- Submit weekly reports to the supervisor detailing what happened and who was at the site
Education
DMIN- Doctor of Ministry - Doctoral Candidate in Progress
Memphis Theological Seminary
03.2025
Ed.D. - Educational Leadership
Trident University International
10.2023
DPA - Doctor of Public Administration
Liberty University
08.2019
Certificate of Human Resources - undefined
Belhaven University
05.2019
Master of Science - Leadership
Belhaven University
05.2018
Bachelor of Professional Studies - Non-Profit Administration and Development
The University of Memphis
12.2015
Skills
- Strong computer skills
- Windows operating system
- Microsoft Office
- Management capabilities
- Public relations
- Recruiting
- Retention
- Budget management
- Program evaluation
- Program implementation
- Data tracking
- Training
- Developing teams
- Customer Service Oriented
- Strategic alignment
- Attention to detail
- Partnerships and resource mobilization
- Cultural sensitivity
- Project coordination
- Program leadership
- Team leadership and direction
Certification
- Conflict Management
- Licensed and Ordained Minister
- MTAS Management Training
- Management 101
- Oracle Fusion
- Avoiding the Gray: Ethics at work
- Stewards of Children
- Emotional Intelligence
- ACEs Training
- Ken Blanchard Management Training
References
References available upon request
Sigma Beta Delta
This award recognizes high scholastic achievement by an international honor society in business, management, and administration. I received this honor as a student at Belhaven University.
Timeline
Program Manager
City of Memphis/Office of Youth Services
01.2017 - Current
Co-Manager
City of Memphis/Office of Youth Services
01.2016 - 12.2016
Zone Supervisor
City of Memphis/Office of Youth Services
01.2013 - 12.2015
Youth Specialist
City of Memphis/Office of Youth Services
01.2012 - 01.2013
Ed.D. - Educational Leadership
Trident University International
DPA - Doctor of Public Administration
Liberty University
Certificate of Human Resources - undefined
Belhaven University
Master of Science - Leadership
Belhaven University
Bachelor of Professional Studies - Non-Profit Administration and Development
The University of Memphis
DMIN- Doctor of Ministry - Doctoral Candidate in Progress
Memphis Theological Seminary
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