MARQUIS WHITMORE
Woodbridge,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Energetic automotive sales professional enthusiastic about building a long-term sales career in the industry. Friendly, outgoing and adaptable team player.
Overview
6
6
years of professional experience
Work History
Car Salesman
Jim Mckay Chevrolet
09.2023 - Current
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Answered telephone and email inquiries from potential customers.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Listened to customer needs and desires to identify and recommend optimal products.
Overnight Stocker
Harris Teeter
11.2023 - Current
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Maintained neat, organized stockroom free of hazards.
- Helped team organize and conduct store-wide markdowns and clearance sales to move end-of season merchandise and make room for new stock.
- Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
- Conducted daily inventory counts and verified accuracy of product levels.
- Inspected inventory to identify shortages and maintain consistent inventory.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
Department Associate
Home Depot
01.2021 - 01.2022
- Picked orders in store
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Recommended complementary purchases to customers, increasing revenue.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Used in-store system to locate inventory and place special orders for customers.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Assisted in receiving, stocking and distribution of merchandise.
Server
Cracker Barrel
01.2019 - 01.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Brand Rep, rep
Abercrombie & Fitch
01.2018 - 01.2019
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Managed inventory to provide customers with access to products in high demand.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Increased sales and customer satisfaction through personalized servicing.
- Managed efficient cash register operations.
Education
Highschool Diploma -
Potomac Sr. Highschool
Woodbridge, VA2020
Skills
- Customer Service-
- 3yrs,Sales-3yrs, Up-selling-3yrs, Communication skills-3yrs, Serving experience, Cashier
- National Workplace Readiness Skills Certification
- Forklift machine license experience(Home Depot)
- Reach truck machine license experience(Home Depot)
- Electric ladder machine license experience(Home Depot)
- Building Customer Loyalty
- Excellent Written and Verbal Communication
- Team Cooperation
- Team Collaboration
- Brand Loyalty
- Special Requests
- Make and Model Knowledge
- Appointment Scheduling
Timeline
Overnight Stocker
Harris Teeter
11.2023 - Current
Car Salesman
Jim Mckay Chevrolet
09.2023 - Current
Department Associate
Home Depot
01.2021 - 01.2022
Server
Cracker Barrel
01.2019 - 01.2020
Brand Rep, rep
Abercrombie & Fitch
01.2018 - 01.2019
Highschool Diploma -
Potomac Sr. Highschool
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