Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

MARQUIS A. BUCHANAN

Park Forest,IL

Summary

Highly organized, dependable and hardworking candidate with a determined spirit, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to grow and expand knowledge through new career opportunities.

Overview

8
8
years of professional experience

Work History

Certified Veterinary Ophthalmology Technician

MedVet Chicago
05.2023 - Current
  • Prepare and monitor patients for approximately 3 surgical procedures daily
  • Educate pet owners on preventative care measures to promote optimal animal health long-term
  • Regularly monitor inventory levels and reorder supplies as needed for uninterrupted clinic operations
  • Prepare surgical instrument packs and drapes for use in sterile environments by processing in autoclave
  • Manage appointment scheduling effectively to accommodate urgent cases while maintaining daily workflow balance within clinical setting
  • Train and mentor other veterinary staff
  • Interact with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures

Lead Veterinary Technician

ZippiVet
05.2021 - 04.2023
  • Managed team of seven technicians and collaborated with two managers
  • Used data management system to manage patient files and client accounts
  • Handled financial transactions for clients and vendors via telephone or face-to-face
  • Strategically scheduled patient appointments to maintain workflows
  • Collaborated on employee scheduling to maintain adequate staffing and maintain hospital flow
  • Developed and implemented policies and procedures for inventory management
  • Implemented cost-saving measures by identifying areas of waste reduction, reducing budget by 25%
  • Evaluated employee performance and conveyed constructive feedback to improve skills
  • Developed strong relationships with clients by consistently delivering high-quality work that exceeded expectations.
  • Designed and created client education materials and marketing materials for hospital services

Certified Veterinary Technician

University of Chicago
07.2019 - 04.2021
  • Participated in research initiatives aimed at advancing understanding of infectious diseases and their management, translating findings into clinical practice improvements
  • Handled USDA and government inspection paperwork
  • Filed daily progress records, surgery logs, x-ray logs, and routine records
  • Improved patient care by providing compassionate assistance during exams, surgeries, and medical procedures
  • Educated lab members on nutrition, preventive health and other animal care
  • Strengthened inventory processes to balance supply needs with budget and space limitations, reducing budget by 15%

Certified Veterinary Technician

Flossmoor Animal Hospital
05.2016 - 04.2021
  • Streamlined record-keeping processes, updating approximately 20 patient files accurately and efficiently after each visit
  • Delivered consistent, high-quality care to patients by following established best practices and standard operating procedures
  • Maintained clean and safe animal living areas
  • Performed laboratory tasks, contributing to accurate diagnostics for patients
  • Facilitated communication between veterinarians and clients regarding treatment plans

Certified Veterinary Technician

VCA Aurora Animal Hospital
01.2019 - 08.2019
  • Cleaned and maintained facilities
  • Improved patient care by providing compassionate assistance during exams, surgeries, and medical procedures
  • Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian
  • Provided thorough aftercare instructions for clients, promoting successful at-home recovery for patients
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures

Lead Certified Veterinary Technician

Animal Eye Consultants
10.2017 - 02.2019
  • Responsible for facility cleaning and maintenance
  • Assisted management with scheduling and training for 10 employees
  • Kept accurate records of surgeries to maintain patient confidentiality
  • Handled and prepared specimens for laboratory analysis
  • Designed and created client education materials and marketing materials for hospital services
  • Managed medical intervention and therapy for animals in collaboration with two veterinarians
  • Managed multiple social media platforms, ensuring consistent brand voice and message

Education

IT Support Professional Certificate -

Google
Online
03.2021

A.A.S. Veterinary Medical Technology - Veterinary Technology

Joliet Junior College
Joliet, IL
05.2017

Skills

  • Appointment Scheduling
  • Vendor Management
  • Merchandise Orders and Exchanges
  • Policies and Procedures Adherence
  • Product and Service Knowledge
  • Data Entry
  • Customer Service
  • Customer Account Management
  • Administrative and Office Support
  • Problem Resolution

Volunteer Experience

  • Northwestern University- Prepared patients for surgical procedures and monitored surgeries, Learned USDA paperwork filing and management
  • University of Chicago- Project Liaison, Designed and developed a strategy that is more diverse and inclusive and resulted in a more integrative and engaging work environment, Created and implemented an “Employee Mental Health Initiative” to bring cultural awareness and mental health awareness during a global pandemic and social unrest

Timeline

Certified Veterinary Ophthalmology Technician

MedVet Chicago
05.2023 - Current

Lead Veterinary Technician

ZippiVet
05.2021 - 04.2023

Certified Veterinary Technician

University of Chicago
07.2019 - 04.2021

Certified Veterinary Technician

VCA Aurora Animal Hospital
01.2019 - 08.2019

Lead Certified Veterinary Technician

Animal Eye Consultants
10.2017 - 02.2019

Certified Veterinary Technician

Flossmoor Animal Hospital
05.2016 - 04.2021

IT Support Professional Certificate -

Google

A.A.S. Veterinary Medical Technology - Veterinary Technology

Joliet Junior College
MARQUIS A. BUCHANAN