Marquisa Johnson

• Served as a liaison between clients and prospective employers, promoting successful outcomes for both parties involved in the hiring process.
• Implemented creative employer branding initiatives that showcased company culture, attracting top talent across various industries.
• Negotiated contract terms with employers and candidates, ensuring mutually beneficial agreements that fostered long-term partnerships.
• Increased placement success rates with thorough candidate screening procedures and proactive employer outreach efforts.

Established strong relationships with local employers to create new job opportunities for program participants.

• Followed all company policies and procedures to deliver quality work.
• Assisted in developing strategic plan that aligned with long-term company goals.

• Maintained over 300 accurate records in Applicant Tracking System regarding all aspects of the recruitment process including interview notes and candidate status changes.
• Conducted in-depth interviews with applicants to assess qualifications and skills.
• Performed full-cycle recruitment, from job postings to selection and onboarding of new hires.
• Developed and implemented recruiting strategies to meet current and anticipated staffing needs.
• Managed onboarding process for new employees, including orientation and training.
• Conducted over 300 background checks in accordance with company policies and procedures.
• Attended job fairs and conferences representing the organization's brand and culture positively.
• Coordinated interviews between candidates and hiring panel.
• Screened resumes and conducted initial interviews to evaluate candidate qualifications and fit.
• Conducted regular recruitment reports to present to senior management.
• Created and implemented comprehensive recruitment strategies to identify and attract qualified candidates.
• Prepared and maintained employment records related to events, such as hiring, termination, leaves, transfers, and promotions, used human resources management system software.

• Analyzed customer feedback to identify opportunities for improved customer service experience.
• Provided guidance and support to junior staff members on best practices for packing, labeling, shipping, tracking and receiving items.
• Maintained accurate records of all incoming and outgoing shipments as well as invoices, purchase orders, bills of lading.
• Collaborated with stakeholders to ensure timely delivery of goods.
• Coordinated international shipping requirements including customs clearance documentation preparation and submission.
• Performed data analysis to identify areas for improvement in order processing procedures.
• Assisted customers with inquiries regarding product availability, delivery status or other logistical concerns.
• Developed and implemented innovative solutions to improve operational efficiency.
• Supervised a team of 10+ personnel in the day-to-day operations of logistics services.
• Performed managerial duties such as hiring and training employees and overseeing facility needs and requirements.
• Resolved workplace issues in accordance with company policy and legal guidelines.
• Organized events like team building activities or celebratory functions for employees.