Summary
Overview
Work History
Education
Skills
Timeline
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Marquise Cunningham

Las Vegas,NV

Summary

Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.

Overview

11
11
years of professional experience

Work History

Operations Manager

OnTrac
12.2023 - 12.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Analyzed and reported on key performance metrics to senior management.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Operations Manager

TJX DISTRIBUTION
04.2022 - 12.2023
  • Analyze financial records to improve efficiency.
  • Assist HR with recruiting when necessary.
  • Prepare staff schedules and work assignments.
  • Optimize day-to-day activities and streamline workflows to enhance profitability.
  • Evaluate employee performance.

Operations Manager

Fed Ex
05.2019 - 02.2022
  • Created a system that resulted in 100% for scanned and delivered packages during peak season.
  • Collaborate with other managers to reassign assignments and duties to employees.
  • Received and approved weekly timesheets.
  • Recruiting top performers and guided them to deliver beyond company goals.

Team Lead

Elite Interactive Solutions
08.2017 - 03.2019
  • Participate and assist in staff training.
  • Monitor computer systems and staff.
  • Completed and maintained accurate and organized records, documents, and reports.
  • Conduct team meetings to help identify and resolve areas of improvement.

ICC Operator

Ecam Security
01.2014 - 12.2016
  • Administrated and directed security operation programs to ensure a safe and secure environment for employees, visitors, customers, and others.
  • Controlled situations resulting from security breaches by engaging and containing suspects.
  • Assist in the revision and update important databases.

Education

Leuzinger High School
Los Angeles, CA

Skills

  • Ability to Manage Large Teams
  • Strategic Planning
  • Employee Onboarding
  • Data Analysis and Reporting
  • Training and Development
  • Computer Applications
  • Work Flow Planning
  • Conflict Resolution
  • Operations management

Timeline

Operations Manager

OnTrac
12.2023 - 12.2024

Operations Manager

TJX DISTRIBUTION
04.2022 - 12.2023

Operations Manager

Fed Ex
05.2019 - 02.2022

Team Lead

Elite Interactive Solutions
08.2017 - 03.2019

ICC Operator

Ecam Security
01.2014 - 12.2016

Leuzinger High School

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Marquise Cunningham