Marquise Hillman
Ridgeland,MS
Overview
6
6
years of professional experience
Work History
Front Desk Agent
Courtyard by Marriott Hotel
Jackson , MS
03.2024 - Current
- Answered phones, responded to inquiries, and took messages.
- Resolved customer complaints promptly and courteously.
- Provided information about hotel amenities, services, and local attractions.
- Addressed customer needs in a timely manner.
- Greeted customers in a professional and friendly manner.
Barista
Starbucks
Kissimmee, FL
06.2021 - 12.2023
- Learned about brewing methods, beverage blends, food preparation techniques to improve customer service and product quality
- Assisted with store deliveries by moving items and equipment to appropriate store locations
- Ground coffee beans, brewed coffee and tea and prepared baked goods
- Maintained clean work stations to adhere to health and safety guidelines.
Character Performer
Seaworld Orlando
Orlando, FL
01.2019 - 03.2020
- Diligently studied and rehearsed the roles to memorize the important lines, stunts and cues
- Studied and rehearsed roles from scripts to interpret, learn and memorize lines, stunts and cues as directed
- Contributed to skilled ensemble cast for numerous successful productions.
Sales Associate
Pandora Jewelry
Orlando, FL
11.2018 - 03.2020
- Used POS system to scan customer purchases, calculate prices and process transactions
- Welcomed customers and offered quick assistance to handle diverse needs
- Recommended products to match customer budget and preferences.
Education
Bachelor of Arts -
University of Southern Mississippi
Associate of Arts -
Hinds Community College
Skills
- Guest relations
- Sales and marketing
- Customer service
- Engage audiences
- Organization
- Public speaking
- Small Group Instruction
- Performance Assessments
Professional Summary
Hardworking and reliable associate focused on going above and beyond to support team and serve customers. Trained in selling, cash handling, and offering top-notch customer service abilities. Motivated to continue to learn and grow as professional.
Timeline
Front Desk Agent
Courtyard by Marriott Hotel
03.2024 - Current
Barista
Starbucks
06.2021 - 12.2023
Character Performer
Seaworld Orlando
01.2019 - 03.2020
Sales Associate
Pandora Jewelry
11.2018 - 03.2020
Bachelor of Arts -
University of Southern Mississippi
Associate of Arts -
Hinds Community College