Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marquise McGriff

Plymouth Meeting,PA

Summary

Adept at fostering positive work environments and spearheading efficiency improvements, I leveraged my problem-solving and relationship-building skills at Morgan Properties to enhance resident satisfaction and streamline maintenance processes. My quick mastery of the Yardi system and ability to reduce make-ready completion rates from 25+ days to 15 underscore my commitment to operational excellence and team leadership. i offer a skilled facilities Technician adept at performing repairs and maintenance tasks for multi-family, commercial and industrial facilities. Thorough knowledge of building systems, equipment and controls. Offering 10 years of industry experience, including success in leadership roles.

Overview

14
14
years of professional experience

Work History

Maintenance Technician

Morgan Properties
08.2023 - Current
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Adapted quickly to changing priorities and workloads, effectively managing time and resources to complete tasks on schedule.
  • Fostered a positive work environment through teamwork, collaboration, and maintaining an organized workspace.
  • Maintained accurate records of all maintenance activities, ensuring proper documentation for facility management review.
  • Trained new employee on proper techniques for completing facility maintenance tasks safely and effectively. successfully on boarded temporary employee to move into a full time employee role.
  • Inventory management
  • Overseeing work order intake and completion, make ready production process, outside vendor projects.
  • Improved work order intake/completion rate, improved make ready completion rate from 25+ days to 15 days
  • Became proficient in yardi system in last 90 days
  • Improved resident experience by providing excellent customer service and communication to all residents
  • Supported service manager by taking on and completing tasks that were usually outsourced therefor reducing the amount of time taken to have resident issues resolved
  • Maintained excellent relationship with service manager and property manager by effectively communicating resident and team issues as well as offering suggestions and solutions to improve resident and work place experience.
  • Maintained overall daily work production for 331 unit community while also assisting other communities.

Maintenance Technician

Scully Company
03.2015 - 08.2023
  • Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
  • Adapted quickly to changing priorities and workloads, effectively managing time and resources to complete tasks on schedule.
  • Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
  • Fostered a positive work environment through teamwork, collaboration, and maintaining an organized workspace.
  • Provided exceptional customer service while responding to work orders, resolving issues in a timely manner.
  • Performed scheduled maintenance on electrical, plumbing, and HVAC systems.
  • Maintained accurate records of all maintenance activities, ensuring proper documentation for facility management review.
  • Worked quickly on emergency requests in order to minimize disruptions to operations.
  • Assisted in training new employees on proper techniques for completing facility maintenance tasks safely and effectively.
  • Collaborated with other technicians to complete complex repairs, improving overall team productivity.
  • Enhanced communication between departments by serving as a liaison for facility-related concerns or requests.
  • Contributed to cost savings initiatives through efficient use of materials and resources during repairs or installations.
  • Supported facility renovations by assisting with demolition, construction, and installation tasks as needed.
  • Bolstered emergency preparedness, conducting regular checks and updates of safety equipment and protocols.
  • Enhanced customer and employee satisfaction by maintaining clean, safe, and fully functional facility environment.
  • Minimized repair times by establishing rapid response protocol for emergency maintenance requests.

OTR Truck Driver

Central Refrigerated Trucking
02.2011 - 03.2015
  • Safely operated and maintained commercial 18 wheel semi tractor across 48 states
  • Made sure that deliveries were on time for scheduled appointments.
  • Maintained accurate driving records in accordance with federal laws and regulations.
  • Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.
  • Maintained compliance with federal regulations through diligent adherence to hours of service requirements and regular safety checks.
  • worked at 8 different properties and assisted many others while earing positive reviews at all worksites due to excellent service and communication.
  • worked garden style, mid-rise, high-rise, and also skyscraper facilities ranging from 140 units t0 700 units.
  • multisite experiance
  • Inspected vehicle before and after every trip and conducted minor repairs.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Increased on-time deliveries by planning efficient routes and maintaining regular communication with dispatch teams.
  • Inspected vehicles and completed routine maintenance to keep equipment in good working order.
  • Safely navigated challenging weather conditions, utilizing defensive driving techniques to ensure timely delivery without compromising safety.
  • Delivered goods to customers both locally and long distance.
  • Contacted customers to report delayed delivery times.
  • Communicated regularly with dispatcher to provide updates on delivery times.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Secured freight during stops and rest periods to prevent theft.
  • Completed multi-day and overnight trips every month.
  • Maintained 95% ontime delivery rating
  • Never involved in any accidents
  • Never received or caused any injuries due to negligance

Education

High School Diploma -

Jules E. Mastbaum
Philadelphia, PA
06.2006

Skills

Problem solving ability

Building Maintenance

Decision-Making

Safety Monitoring and Compliance

Relationship Building

Complex Problem-Solving

Staff Training and Development

Time Management

Verbal and written communication

Staff Management

Strategic Planning

Customer Relationship Management (CRM)

Team Leadership

Timeline

Maintenance Technician

Morgan Properties
08.2023 - Current

Maintenance Technician

Scully Company
03.2015 - 08.2023

OTR Truck Driver

Central Refrigerated Trucking
02.2011 - 03.2015

High School Diploma -

Jules E. Mastbaum

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Marquise McGriff