Marquise Spells
Food Service Team Member
Durham,NC
Summary
Motivated machine with experience working closely with teammates to serve guests. Diligently follows recipes to prepare food ingredients and complete dishes. Conscientious and self-directed professional successful at working quickly and accurately. Reliable Cafe Worker serving customer needs in busy environments. Pleasantly offers customers assistance to drive service and satisfaction. Considered hardworking, punctual and approachable. Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction.
Overview
5
5
years of professional experience
Work History
Food Service Team Member
Pizza Hut
Durham, NC
02.2022 - 05.2022
- Received orders from customers and input into order management system.
- Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
- Prepared food orders to support waitstaff and other team members.
- Distributed food during busy peak periods to drive customer satisfaction.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Electrician Helper
Smartz Solutionz
Lanham, MD
06.2016 - 08.2021
- Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
- Helped complete system installations, digging trenches and breaking up concrete.
- Learned to expertly use hand and power equipment for hoisting, drilling, cutting and powering.
- Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices.
- Complied with safety standards and codes per National Electrical Code.
- Performed installations, alignments and balancing of Home Security and Entertainment equipment.
Education
No Degree - Information Technology
North Carolina Central University
Durham, NCHigh School Diploma -
Kipp Dc College Preparatory Academy Pcs
Washington, DC06.2021
Skills
- Conflict Negotiation
- Customer Needs Assessments
- Shipment Receipt
- Kitchen Staff Support
- Suggestive Selling
- Billing and Payment Processing
- Critical Thinking
- Weighing and Measuring
- Active Listening
- Quality Assessments
- Customer Engagement
- Customer Deliveries
- Shipment Preparation
Timeline
Food Service Team Member
Pizza Hut
02.2022 - 05.2022
Electrician Helper
Smartz Solutionz
06.2016 - 08.2021
No Degree - Information Technology
North Carolina Central University
High School Diploma -
Kipp Dc College Preparatory Academy Pcs
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