Marquise St.Cyrus
Brooklyn,NY
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
1
1
year of professional experience
Work History
Dispatcher Clerk
Mario's Transportation Inc.
Brooklyn, NY
01.2023 - 08.2023
- Greeted customers and answered any questions they had about the transportation services.
- Answered customer inquiries regarding transportation policies and procedures.
- Responsible for collecting cash and vouchers from customers.
- Issued refunds, credits or change due to customers.
- Provided daily account of all transactions.
- Assisted customers in person and over the phone regarding operations.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained orderly appearance of vehicles as needed.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Updated customers on driver locations, delays, and cancellations.
- Assigned drivers to appropriate routes based on customer needs.
- Performed other duties as assigned by management.
Education
High School Diploma -
Xavier High School
New York, NY05-2023
Some College (No Degree) - Business Administration
SUNY University At Albany
Albany, NYSkills
- Prioritization
- Service Coordination
- Customer Relations
- Critical Thinker
References
References available upon request.
Timeline
Dispatcher Clerk
Mario's Transportation Inc.
01.2023 - 08.2023
High School Diploma -
Xavier High School
Some College (No Degree) - Business Administration
SUNY University At Albany