Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MarQuisha Johnson

Memphis,TN

Summary

  • Adept at dementia care and fostering emotional support, I enhanced client well-being through personalized care plans and compassionate communication, achieving a significant improvement in clients' quality of life. My approach combines expert patient assessments with a deep understanding of elderly care needs, ensuring safety and comfort.

Overview

11
11
years of professional experience
1
1
Certification

Work History

CNA

Shiftkey
01.2023 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.

Warehouse Packer

Amazon
08.2023 - 01.2024
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Operated tape machines, scales and label printers to package items correctly.
  • Increased order accuracy by meticulously following picking lists and double-checking packed items.
  • Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
  • Organized items on racks, shelves and bins to maintain established order.
  • Streamlined packing process with the implementation of a systematic approach to organizing and preparing shipments.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Followed orders precisely for correct items, sizes and quantities.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.

Companion Caregiver

Schilling Gardens Assisting Living, Patient Care Assisted
03.2023 - 01.2024
  • Prepared nutritious meals for clients, supporting their overall health and dietary needs.
  • Assisted clients with daily living activities, improving their quality of life.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Promoted a safe home environment by conducting regular assessments of potential hazards and implementing appropriate safety measures.
  • Developed trusting relationships with clients through active listening skills and empathetic communication techniques.
  • Enhanced client well-being by providing companionship and engaging in meaningful conversations.
  • Implemented personalized care plans to address individual client needs and preferences.
  • Encouraged physical activity according to each client''s abilities, fostering improved motor function and overall health benefits.
  • Offered emotional support during challenging times by providing compassionate conversation and understanding presence during difficult situations.
  • Maintained accurate documentation of client progress, including daily logs of activities and observed behaviors.
  • Assisted clients with personal grooming tasks, preserving dignity and selfesteem.
  • Collaborated with healthcare professionals to ensure optimal care for clients, maintaining effective communication channels.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.

Picker Packer

FedEx
05.2020 - 12.2022
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
  • Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
  • Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
  • Improved efficiency within the team by sharing knowledge of optimal picking routines.
  • Maintained timely updates on workload progress through effective communication with supervisors.
  • Participated in ongoing training programs to stay current on industry best practices for efficient picking and packing processes.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Safely and securely loaded items to prevent damage during transport.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Unit Coordinator

Cone Health System
01.2014 - 01.2018
  • Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
  • Trained new Unit Coordinators on unit-specific protocols, contributing to overall team proficiency in delivering exceptional patient care experiences.
  • Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
  • Managed medical emergencies calmly and effectively while activating appropriate codes according to hospital policy; ensuring prompt response from specialized personnel.
  • Coordinated and maintained referral sources related to admissions, discharges, and follow up services to sustain daily census requirements.
  • Maintained a clean and organized unit environment, adhering to infection control protocols for optimal patient safety.
  • Input complete and accurate patient record and identity of physician of record on computer and patient chart to facilitate appropriate routing of patient information to correct physician.
  • Demonstrated adaptability and resilience by providing support during periods of high census or staff shortages, ensuring continuity of care for all patients.
  • Prioritized safe care for patients, staff and visitors.

Education

High School Diploma -

Johnson Senior High School
Saint Paul, MN

Skills

  • Dementia care
  • Light exercise encouragement
  • Toileting support
  • Social interaction
  • Emotional support
  • Grooming support
  • Incontinence care
  • Recreational activities
  • First aid and CPR
  • Personal care assistance
  • Hygiene assistance
  • Physical assistance
  • Fall prevention
  • Respectful and compassionate
  • Elderly care
  • Daily living assistance
  • Dependable and responsible
  • Patient care
  • First aid and safety
  • Strong ethics
  • Compassion and empathy
  • Direct patient care
  • Compassionate care
  • Heavy lifting
  • Compassionate communication
  • Relationship building
  • Personal hygiene assistance
  • Patient companionship
  • Flexible schedule
  • Patient assessments
  • COVID-19 safety policies
  • ADL assistance
  • Hoyer lifting equipment

Certification


  • Certified Nursing Assistant (CNA) - State Boards of Nursing.
  • Personal Care Aide Certification (PCA) - Various State Agencies or Community Colleges.
  • Home Health Aide Certification (HHA) - National Association for Home Care & Hospice.

Timeline

Warehouse Packer

Amazon
08.2023 - 01.2024

Companion Caregiver

Schilling Gardens Assisting Living, Patient Care Assisted
03.2023 - 01.2024

CNA

Shiftkey
01.2023 - Current

Picker Packer

FedEx
05.2020 - 12.2022

Unit Coordinator

Cone Health System
01.2014 - 01.2018

High School Diploma -

Johnson Senior High School

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MarQuisha Johnson