Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Special Education Paraprofessional
Chicago Public Schools, Kenwood Academy
01.2024 - 06.2025
Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
Collaborated with teacher to create customized classroom environment integral to students' needs.
Offered student support through special accommodations, extra assistance, and assessments.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Miscellaneous
Chicago Public Schools, Howe School Of Excellence
05.2021 - 01.2024
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever
Demonstrated respect, friendliness and willingness to help wherever needed.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Developed and maintained courteous and effective working relationships.
Identified issues, analyzed information and provided solutions to problems.
Exceeded goals through effective task prioritization and great work ethic.
Participated in team-building activities to enhance working relationships.
Assistant Store Manager
Kids Footlocker
08.2020 - 03.2021
Maintained positive customer relationships by responding quickly to customer service inquiries.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Assistant Store Manager
DTLR/VILLA
01.2015 - 03.2020
Prepared Weekly Scheduling for Employees - Managed Shipment Unloading and Distribution - Maintained General Store Daily Operations
Assemble advertising signs and displays to attract customers and promote sales
Advise customers of merchandise selection
Stamp, attach or modify price tags on merchandise, referring to price list
Support team associates with daily operations
Facilitate effective rapport with customers
Maintain ongoing and proactive communication with store manager