Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Marquis "Marjae" Drinks
Philadelphia,PA
Summary
Overview
6
years of professional experience
Work History
Mazzoni Center
Community Health Engagement Coordinator
10.2022 - Current
Job overview
- Conducted analysis of community needs and resources to support strategic plans.
- Assisted with business communications via email, social media and mailings.
- Delivered high-level administrative support to board during regular operations and special meetings.
- Developed classes and events fostering loyalty and educating groups about offerings.
- Built strong bonds with local cultural organizations by respecting unique differences and specific societal norms.
- Evaluated donation and sponsorship requests and made funding recommendations.
- Recruited and managed volunteer teams.
Forever 21
Sales Representative
11.2021 - 04.2022
Job overview
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
Marshalls Department Store
Sales Associate
04.2021 - 06.2021
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Golf And Social Llc
Hostess/Cashier Team Lead
03.2019 - 03.2021
Job overview
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Quickly and accurately counted drawers at start and end of each shift.
- Processed both cash and card purchases and returns.
- Trained team members on cash register operation and cash handling.
- Operated POS cash register and equipment to collect payments.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Increased customer loyalty and retention.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Primark
Retail Assistant
09.2017 - 02.2018
Job overview
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
Philadelphia Electrical & Tech Chigh SchoolPhiladelphia, PA
High School Diploma
06.2018
University Overview
Skills
- Issue Awareness
- Team Management
- Logistics Systems
- Community Engagement
- Community Resources
- Outreach Management
- Professional Networking
- Public Speaking
- Social Media Campaign
- Program Improvements
- Community Relations
- Event Coordination
- Social Media Trend Analysis
Timeline
Community Health Engagement Coordinator
Mazzoni Center
10.2022 - Current
Sales Representative
Forever 21
11.2021 - 04.2022
Sales Associate
Marshalls Department Store
04.2021 - 06.2021
Hostess/Cashier Team Lead
Golf And Social Llc
03.2019 - 03.2021
Retail Assistant
Primark
09.2017 - 02.2018
Philadelphia Electrical & Tech Chigh School
High School Diploma
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