Marquita Anderson

• Checked vital signs and recorded intake information to monitor patient stability
• Demonstrated knowledge of infection control related to hand washing and universal precautions
• Participated in multi-skilled activities, supporting patient-centered approach to achieving desired outcomes.

• Organized materials needed for each session including toys and games used for reinforcement purposes
• Attended trainings related to ABA therapies in order to stay current on best practices
• Utilized visual supports such as picture schedules, flash cards, token boards, and PECS system to increase communication skills.

Responsible to provide efficient and courteous on-boarding activities for new hires

• Communicate any concerns with newly hired employees with HR Manager and the HR Director
• Review applications received for accuracy and completion
• Forward approved applications for employment to hiring supervisors and maintain the applicant tracking spreadsheet
• Be knowledgeable of all personnel policies and procedures
• Be familiar with human resource best practices related to the job duties and responsibilities
• Conducted employment screenings of newly hired managers and supervisors
• Verify employment eligibility for all new hires within three days of hire and maintains accurate records
• Schedule meetings or interviews for the Director when needed
• Be knowledgeable of the current payroll provider’s operating system
• Answer the human resources telephone and assist applicants with questions regarding job openings
• Respond to requests for employment verifications
• Teach new employee orientation training
• Maintain an adequate supply of uniforms and place orders as needed
• Maintain an accurate database of information on current employees including, but not limited to: certifications, training dates, performance, changes, etc
• Assist with unemployment appeals
• Perform payroll duties
• Assist the Compliance Officer when needed
• Obtained and maintain gaming license
• Perform other duties as assigned.
• Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
• Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
• Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
• Facilitated criminal background check process for new hires.
• Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
• Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
• Conducted confidential investigations of discrimination, harassment and workplace violence.
• Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.

• Implemented and supervised orientation procedures for new hires.
• Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
• Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
• Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
• Met with staff to resolve difficult situations related to performance and conflict management.
• Coached managers through employee engagement, documentation, discipline and performance improvement plans.
• Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
• Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
• Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
• Improved operational processes resulting in productivity increase in HR department.
• Facilitated conflict resolution among employees, leading to improved workplace relationships and enhanced team collaboration.
• Processed unemployment claims and acted as company representative at unemployment hearings.
• Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
• Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
• Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes.
• Explained and administered medical insurance, disability and flexible spending accounts.
• Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
• Provided guidance on career growth plans for individual employees based on their aspirations, skills assessments results and organizational needs.
• Liaised with HR and payroll to coordinate and manage employee leaves of absence.
• Collaborated with cross-functional teams to develop and execute diversity and inclusion initiatives, promoting an inclusive workplace environment.
• Worked cooperatively with collective bargaining union representatives and management to establish accurate job position descriptions, classifications, pay grades and compensation.
• Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
• Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
• Improved organizational culture and morale through the implementation of employee engagement initiatives.
• Managed talent acquisition process, resulting in improved candidate quality and faster time-to-fill ratios.
• Developed training programs tailored to address specific skill gaps within the workforce, improving overall productivity levels.
• Executed redesign of organizational structures to enhance team and leadership effectiveness through operational analysis, needs assessments and process mapping.
• Delivered strategic workforce planning, benefits administration, labor relations, succession planning and reporting systems.
• Assisted in succession planning efforts by identifying high-potential employees eligible for leadership development opportunities.
• Actively participated in recruitment drives and job fairs representing company's values and vision while attracting qualified candidates.
• Spearheaded talent acquisition, playing instrumental role in building and retaining high-caliber teams.
• Provided job placement accommodation recommendations for employees on physician-mandated medical restriction.
• Verified that vendors received timely enrollment information, changes, and terminations.
• Launched studies to improve alignment between components of organization and organizational framework.
• Facilitated initiative to address disparities in hiring racial and ethnic minority applicants.
• Reduced employee turnover by creating a comprehensive onboarding program for new hires.
• Implemented performance management systems, fostering a culture of continuous improvement and professional development.
• Provided advice to leadership on implementation of HR policies and procedures, collective bargaining, and union agreements and business rollouts.
• Guided leaders and employees as subject matter expert in areas of employee classification and compensation studies, talent management and training.
• Supported strategic workforce planning by conducting in-depth job analysis and developing job descriptions.
• Implemented company's first sourcing tracking system.
• Built comprehensive employee recruiting strategy.
• Optimized compensation structures to ensure market competitiveness, attracting top talent to the organization.
• Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
• Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
• Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
• Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
• Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
• Developed and coordinated employee training programs to improve productivity and performance.
• Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
• Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
• Managed payroll processing and benefits to compensate employees for service rendered.
• Resolved employee complaints and grievances successfully through mediation and collaboration.
• Assisted with writing job postings and job descriptions for boards.
• Conducted workplace compliance training to reduce liability risks and operate effectively.
• Performed budget analysis to control expenditures and predict future budget needs.
• Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
• Reviewed and screened applicant resumes to identify qualified candidates.
• Oversaw and managed hiring process and assisted human resources.
• Developed and monitored employee recognition programs.
• Conducted performance reviews and provided feedback to managers on employee performance.
• Collaborated with managers to identify and address employee relations issues.
• Administered employee benefits programs and assisted with open enrollment.
• Developed and implemented onboarding and orientation programs for new employees.
• Advocated for staff members, helping to identify and resolve conflicts.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
• Improved office efficiency by effectively managing internal communications and correspondence.
• Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
• Created and delivered HR training sessions to staff, managers and executives.
• Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
• Coordinated implementation of people-related services, policies and programs through departmental staff.
• Generated and analyzed reports to monitor employee engagement and attrition trends.
• Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
• Completed human resource operational requirements by scheduling and assigning employees.
• Worked alongside global business leader to deploy new training strategies.