Marquita Bailey
New Orleans,AL
Summary
Hospitality professional with strong track record in delivering exceptional service in restaurant settings. Adept at managing multiple tasks efficiently while ensuring positive dining experience for all guests. Known for excellent communication and teamwork, consistently adapting to shifting priorities to achieve high standards of service. Dependable and focused on creating welcoming environment for patrons.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Server / Banquet Bartender
Red Fish Grill Restaurant
12.2023 - 07.2025
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment for over 300 guests daily.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Cultivated warm relationships with regular customers.
Outlets / Banquet Bartender
Dickie Brennan's Steakhouse
12.2021 - 07.2025
- Served alcoholic and non-alcoholic beverages according to recipes or customer preferences.
- Provided excellent customer service, taking orders and answering questions about drink and menu items for over 200 customers daily.
- Ensured compliance with health and safety regulations.
- I was responsible for keeping track of stock of drink supplies, ordering new stock when needed, and ensuring proper storage.
- Provided exceptional bartending services for high-profile events and banquets.
Lead Bartender, Key Employee
Fiery Crab Restaurant
01.2019 - 12.2021
- Managed daily bar operations, including staffing, inventory control and customer service for
- Developed and implemented seasonal cocktail promotions, which led to a 10% increase in sales over the previous year.
- Trained a team of six bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Increased the customer count by 8% over the previous year by offering surrounding businesses slight discounts to promote the restaurant to their customers.
Education
Bachelor of Arts - Business Administration
Xavier University of Louisiana
New Orleans, LA01.1991
Skills
- Mixology and Cocktail Creation
- Customer Service Excellence
- Staff Training and Development
- Event Coordination
- Inventory Management
- Organization
- Guest service
- Exceptional communication
Certification
- TIPS Certified (Training for Intervention Procedures)
- Responsible Beverage Server Certification
Timeline
Restaurant Server / Banquet Bartender
Red Fish Grill Restaurant
12.2023 - 07.2025
Outlets / Banquet Bartender
Dickie Brennan's Steakhouse
12.2021 - 07.2025
Lead Bartender, Key Employee
Fiery Crab Restaurant
01.2019 - 12.2021
Bachelor of Arts - Business Administration
Xavier University of Louisiana
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