Marquita Cole
Euclid
Summary
Dynamic and detail-oriented professional. Proven ability to enhance order efficiency through effective teamwork and communication. Skilled in patient care, demonstrating empathy and problem-solving abilities to improve client well-being. Committed to maintaining high safety and quality standards in all tasks.
Experienced with providing compassionate patient care and support. Utilizes strong communication and teamwork skills to assist with daily living activities and ensure patient comfort. Knowledge of healthcare procedures and protocols, ensuring high standards of care.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Logistics professional prepared for this role with strong background in inventory management and order fulfillment. Known for effective coordination and maintaining accuracy in high-pressure settings. Focused on team collaboration and achieving results through reliability and adaptability. Skilled in using warehouse management systems and following safety protocols.
Overview
17
17
years of professional experience
Work History
Order Picker/Warehouse Packer
Amazon
04.2024 - 01.2025
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
- Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
- Demonstrated versatility within the warehouse workforce by cross-training in multiple roles beyond order picking responsibilities.
- Assisted in managing inventory levels, performing routine cycle counts, and reconciling discrepancies as needed.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
Patient Care Nursing Assistant
Cleveland Clinic
01.2023 - 08.2024
- Delivered high-quality personal care to patients, including bathing, grooming, dressing, toileting, feeding, and mobility assistance.
- Assisted patients with activities of daily living, promoting independence and comfort during their stay.
- Supported nursing staff by accurately obtaining and recording vital signs, promptly notifying nurses of any abnormal results.
- Facilitated patient transfers, positioning, and mobility using proper body mechanics to prevent injury and ensure comfort.
- Demonstrated adaptability in rapidly changing situations, responding promptly to unforeseen patient needs or requests from the nursing staff.
- Performed non-invasive medical procedures such as blood glucose monitoring, wound care management, and catheter maintenance under nurse supervision.
- Maintained knowledge and skills necessary to meet developmental needs of patients and recognized need for continuing development.
Home Health Aide
MR Homecare
12.2019 - 12.2022
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Home Health Caregiver
Horizon Health Services
03.2013 - 12.2019
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Assisted patients with daily living activities, improving their overall quality of life.
- Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
- Advocated for patient needs within the healthcare system, ensuring they received appropriate services and resources.
- Maintained detailed records of patient progress and changes in health status, facilitating effective communication among healthcare providers.
- Implemented effective strategies for addressing behavioral issues related to dementia or other cognitive impairments.
- Conducted regular assessments of patients'' conditions, updating care plans as necessary.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Laundry Operator
Evergreen Cooperatives Laundry
01.2016 - 03.2017
- Demonstrated flexibility and adaptability in learning new techniques, equipment operation, and industry trends to stay current with best practices in laundry services.
- Ensured quality control by inspecting finished products for cleanliness, proper folding, and packaging standards.
- Enhanced workplace safety through regular inspection and maintenance of machinery, reducing incidents related to equipment malfunction.
- Increased efficiency by maintaining and operating commercial laundry equipment according to established guidelines.
- Collaborated with team members to ensure efficient workflow and timely completion of tasks, contributing to overall department success.
- Demonstrated flexibility in adapting to changing priorities or workload demands within the fast-paced laundry operation environment.
- Ensured consistent high-quality output by conducting regular performance assessments and adjusting processes as needed for continuous improvement.
- Streamlined laundry processing by sorting, loading, and unloading various types of linens in a timely manner.
Laundry Sorter
Sodexo USA
12.2014 - 12.2015
- Streamlined workflows by organizing workstations efficiently for improved productivity among team members.
- Participated in staff training sessions aimed at improving overall team performance through skill development and knowledge sharing.
- Maintained cleanliness and order in the workplace, ensuring a safe and efficient environment for all team members.
- Performed quality control checks on laundered items, identifying and addressing issues before delivery to clients.
- Worked effectively under pressure during peak business hours, maintaining high-quality results despite increased workload demands.
- Kept detailed records of processed laundry items according to designated categories, ensuring accurate record-keeping for both internal and client purposes.
- Reduced processing time for large batches of laundry by accurately sorting items into appropriate categories.
- Enhanced laundry sorting efficiency by implementing color-coded systems and organization techniques.
Home Care Provider
Maxim Healthcare
04.2010 - 02.2013
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Assisted disabled clients to support independence and well-being.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with self-administered medications.
- Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
- Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Warehouse Packer
US Cotton
05.2008 - 06.2010
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
Education
Home Health Aide Certificate - Certificate
Just Like Family Homecare
Cleveland, OH12-2009
GED -
Taylor’s Academy
Cleveland Heights, OH02-2007
Skills
- Order picking
- Order picking and processing
- Warehouse operations
- Packing and shipping
- Patient care
- Feeding assistance
- Housekeeping
- First aid and safety
- Care plan management
- Mobility support
- Client documentation
- Behavioral support
- Home safety assessments
- Behavioral management
- HIPAA compliance
- Schedule management
- Wound care management
- Therapeutic communication
- Patient awareness
- Teamwork and collaboration
- Problem-solving
- Time management
Timeline
Order Picker/Warehouse Packer
Amazon
04.2024 - 01.2025
Patient Care Nursing Assistant
Cleveland Clinic
01.2023 - 08.2024
Home Health Aide
MR Homecare
12.2019 - 12.2022
Laundry Operator
Evergreen Cooperatives Laundry
01.2016 - 03.2017
Laundry Sorter
Sodexo USA
12.2014 - 12.2015
Home Health Caregiver
Horizon Health Services
03.2013 - 12.2019
Home Care Provider
Maxim Healthcare
04.2010 - 02.2013
Warehouse Packer
US Cotton
05.2008 - 06.2010
Home Health Aide Certificate - Certificate
Just Like Family Homecare
GED -
Taylor’s Academy
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