Marquita Jones

- Founded and manage a professional residential and commercial cleaning business, ensuring high standards of service and client satisfaction.

- Oversee all aspects of business operations including hiring, training, and supervising staff, scheduling, and supply management.

- Develop marketing strategies to grow client base, increasing revenue and building a strong company brand with a focus on delivering high-quality, detail-oriented cleaning services.

- Establish long-term client relationships through exceptional customer service and reliability, resulting in a **%** increase in client retention and positive customer referrals.

- Ensure compliance with industry safety regulations and sanitation standards to maintain a safe and productive working environment.

- Handle financial management, including budgeting, invoicing, and strategic reinvestment of profits to expand business operations.

- Successfully manage a growing team and train staff on best practices for efficiency and professionalism, contributing to a high-performing work culture.

- Implemented cost-effective processes to streamline operations, reducing operational expenses by **%**.

- Provide safe, timely, and efficient transportation services to a diverse range of clients in the Atlanta area, consistently maintaining a high customer satisfaction rating.

- Ensure a positive customer experience by maintaining a clean vehicle, providing excellent customer service, and accommodating special requests.

- Utilize advanced navigation and real-time traffic data to optimize routes, reducing travel time and enhancing overall efficiency.

- Manage schedule flexibility and time effectively, completing an average of **X** trips per day while maintaining a **%** on-time arrival rate.

- Demonstrate excellent communication and problem-solving skills to address rider concerns and ensure smooth, comfortable journeys.

- Maintain a 4.9-star rating (or your rating) based on over **X** rides, demonstrating a commitment to professionalism and customer service excellence.

- Adhere to Uber's safety standards and local traffic laws, ensuring the safety of passengers, pedestrians, and other drivers on the road.

- Manage and track income, expenses, and vehicle maintenance to optimize profitability and ensure long-term sustainability as an