MARQUITA MEEKS
Junction City,US
Summary
Fast learner with exceptional interpersonal communication skills, remarkable multitasking ability, and excellent problem-solving techniques. Motivated professional who is conscientious, self-directed, and excels at working quickly and independently. Strategic planning and leadership, operational excellence, and organizational development skills, as well as extensive knowledge and a thorough understanding of many areas of business. Expertise on how to create a profitable, vibrant workplace and maintain a great work culture. Flexible and adaptable, with a desire to learn new techniques and processes. Well-organized, personable, and dedicated. Result-oriented, dependable, and capable of working under duress. Diligent, resourceful, detail-oriented, and well-organized. Proficient in accounting and payroll, knowledgeable in sales, marketing, and inventory control. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Business Owner
Mission Cosmetics
El Dorado, AR
01.2018 - Current
- Devise and track promotional strategies to boost sales and profits.
- Consult with clients to determine their needs.
- Provide exceptional customer service.
- Prepare and manage appointments and work schedules.
- Monitor the business bank account, tracking expenditures and revenues.
- Negotiate and secure lower vendor pricing, leading to decreased costs and higher profit margins.
- Perform target market analysis to identify the competitive landscape and industry trends.
Healthcare Enrollment Specialist
TTEC
, Remote Job
10.2023 - 02.2024
- Handled inbound calls and enrolled consumers in healthcare through the Marketplace for the state of Massachusetts
- Read, analyzed, and interpreted complex procedures and regulations
- Provided excellent customer service to external customers to maximize satisfaction and business success
- Looked at account and service histories to identify any patterns or issues that needed to be addressed
- Customer inquiries were handled via phone, email, and web-based platforms
- Answering consumer questions, solving problems, and providing information
- Referred consumers to the appropriate departments for further assistance
In-Home Health Care
Palco Inc
Little Rock, AR
02.2013 - 06.2023
- Prepared tasty, nourishing meals for patients with and without medical conditions to promote better nutrition
- Assisted patients in completing personal physical tasks and household tasks (grooming, feeding, cleaning etc.)
- Helped disabled clients to help them achieve independence and happiness
- Built rapport with patients
- Promoted the development of a healthy lifestyle in order to achieve health and wellness goals
- Planned and administered daily medicine schedules
- Encouraged patients to engage in various activities to help them improve their mood and memory
Customer Service Specialist
Conduent
, Remote Job
08.2017 - 04.2018
- Provided customer service remotely.
- Collaborated with cross-functional teams and a diverse group of colleagues to achieve team goals and meet customer needs.
- Processed customer adjustments to maintain orderly accounts.
- Exceeded goals by employing an organized, relationship-driven strategy.
- Responded to customer queries promptly and accurately through phone, email, chat.
- Assessed customer requirements and guided them in using specific features.
- Conducting analysis and drafting reports on product complaints.
Social Worker
Salvation Army
El Dorado, AR
03.2009 - 01.2010
- Attended over 30 hours of meetings, conferences, and training courses to advance my professional knowledge of social work
- Organized food pantry and dispersed groceries to eligible clients
- Approved funds for eligible clients with disconnect notices for household utilities
- Compiled and computed work records, including required statistics, and wrote reports and case summaries
- Learned and used new data entry software to create reports
- Communicated with clients to effectively aid them with each issue
- Diligently researched resources and benefits of other agencies helpful in assisting clients
- Kept the reception area clean for workers and clients
Office Assistant
Arkansas Department Of Workforce Services
El Dorado, AR
08.2008 - 03.2009
- Trained for clerical duties within the Office of Workforce Services
- Efficiently processed paperwork to help the office run smoothly
- Data and other information, such as records or reports, were computed, recorded, and proofread by me
- Used new data entry software to create reports and type letters, as well as prepare presentations for maximum impact and results
- Created and maintained spreadsheets to track and chart data
- Kept the reception area clean to foster a positive, professional atmosphere for all, and clients
Education
Bachelor of Science - Business Management
Purdue University
West Lafayette, INAssociate of Science - Business Management
South Arkansas Community College
El Dorado, AR05-2013
High School -
Junction City High School
Junction City, AR05-2005
Some College (No Degree) - Business Management
Henderson State University
Arkadelphia, ARSkills
- Multitasking and prioritization
- Accounts payable/receivable
- Proficient in Microsoft Applications
- Type 40 words per minute
- Business acumen
- Budget management
- Advertising and marketing
- Diligent
- Client consultation
- Customer service
- Problem-solving
- Interpersonal communication
- Self motivated
- Relationship building
- Direct sales
- Adaptability
- Organizational skills
- Data entry
- Business management
- Analytical thinking
- Business Strategy
- Teamwork and collaboration
Certification
- Accounting
- Entrepreneurship
References
Torrie Deshowrn 901-820-6271
Mary Wilson 870-814-5732
Jennifer Thomas 870-866-0546
Timeline
Healthcare Enrollment Specialist
TTEC
10.2023 - 02.2024
Business Owner
Mission Cosmetics
01.2018 - Current
Customer Service Specialist
Conduent
08.2017 - 04.2018
In-Home Health Care
Palco Inc
02.2013 - 06.2023
Social Worker
Salvation Army
03.2009 - 01.2010
Office Assistant
Arkansas Department Of Workforce Services
08.2008 - 03.2009
Bachelor of Science - Business Management
Purdue University
Associate of Science - Business Management
South Arkansas Community College
High School -
Junction City High School
Some College (No Degree) - Business Management
Henderson State University
Similar Profiles
Mbi Mbi ElvisMbi Mbi Elvis
Business Consultant/Mentor at Glamour Cosmetics, Tara Beauty supply, Abasi cosmetics wholesaler.Business Consultant/Mentor at Glamour Cosmetics, Tara Beauty supply, Abasi cosmetics wholesaler.
Janie LeJanie Le
Startup Founder at Online Cosmetics Shop (Delwyn Cosmetics)Startup Founder at Online Cosmetics Shop (Delwyn Cosmetics)
Alexei CecanAlexei Cecan
Marketing Specialist at Bomb Cosmetics / Essentya Cosmetics Dubai Mall | Dubai, UAEMarketing Specialist at Bomb Cosmetics / Essentya Cosmetics Dubai Mall | Dubai, UAE
ALEX VINCENTALEX VINCENT
Police Officer at Junction City Police DepartmentPolice Officer at Junction City Police Department
Daryl GoddardDaryl Goddard
HVAC-R Service Technician at TCAHVAC-R Service Technician at TCA