Experienced professional with a decade of expertise in investigations, compliance, and case management. Demonstrated skills in conducting investigations, enforcing regulations, and providing expert testimony. Background includes regulatory compliance and a commitment to student and client safety. Proficient in building partnerships across agencies to ensure compliance with state and federal standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supervisor / Case Manager
Dallas Police Department – Youth Operations, First Offender Program
05.2022 - Current
Oversaw intake interviews and compliance monitoring for youth diversion participants.
Guaranteed adherence to legal standards through development of corrective action plans.
Compiled reports and delivered testimony in court regarding participant advancements.
Managed program staff while partnering with law enforcement agencies, schools, and guardians.
Designed training materials focusing on best practices for engaging youth effectively.
Utilized leadership skills to optimize team efficiency and structure workflows efficiently.
Conducted thorough evaluations of staff performance, identifying developmental needs.
Instilled understanding of organizational goals in staff members to promote effectiveness.
Teacher – Criminal Justice Specialized Program
Dallas Independent School District (DISD)
11.2021 - 04.2025
Instructed high school students on criminal justice career options, emphasizing law enforcement and court systems.
Crafted IEP-aligned lessons that promoted tailored educational experiences for each student.
Partnered with faculty to maintain adherence to Texas Education Agency regulations.
Fulfilled role of mandated reporter, ensuring immediate action on safety issues.
Guided students through career pathways in law enforcement and human services sectors.
Administered evaluations of student performance with detailed feedback sessions.
Arranged parent-teacher conferences to monitor and discuss academic progress.
Recorded comprehensive data on attendance and behavior to keep parents informed.
Supervisor – Child Protective Services
Texas Department of Family and Protective Services (DFPS)
03.2021 - 10.2021
Managed child welfare investigations by supervising caseworkers addressing neglect, abuse, and safety risks.
Reviewed investigative reports, ensuring adherence to state laws and agency policies.
Performed quality assurance reviews while coaching staff on investigative standards and practices.
Collaborated with law enforcement, courts, and healthcare providers to implement safety plans effectively.
Testified in court to validate investigative findings and support case outcomes.
Monitored performance metrics to pinpoint improvement areas and initiate corrective actions.
Conducted targeted training programs that enhanced staff capabilities and career development opportunities.
Ensured compliance with regulations and organizational policies for a legally sound operational environment.
CPS Worker IV
Texas Department of Family and Protective Services (DFPS)
10.2015 - 03.2021
Led investigations into child abuse allegations by interviewing affected individuals and gathering evidence.
Compiled findings and suggested corrective measures for regulatory compliance.
Utilized child welfare regulations to maintain case integrity.
Coordinated with law enforcement to implement safety plans effectively.
Provided mentorship to enhance junior investigators' skill sets.
Reviewed safety plans and proposed enhancements for better family support.
Authored detailed investigative reports for legal proceedings and agency documentation.
Promoted collaboration with community resources to aid families.