Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marquita Moore

Marquita Moore

Gadsden,Alabama

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Trustworthy and dedicated individual with over a decade of experience in customer service. That is ready to help your team achieve its company goals.

Overview

19
19
years of professional experience

Work History

Store Front Cashier

Cvs
10.2023 - Current
  • Greeted customers and responded to requests for information.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Supported front end procedures to keep items well-stocked to prevent shrinkage.
  • Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Operated cash register swiping barcode items across electronic scanner to record price and collected payment.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Checked personal identifications during alcohol and tobacco sales.

PSE Clerk

USPS, United States Postal Service
04.2022 - 06.2023
  • Sorted and placed mail into post office boxes with high levels of accuracy.
  • Used computer systems to track packages and update client information.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Provided service and sales to walk-in customers.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Utilized customer service skills to provide exceptional service for repeat clientele.
  • Added accurate data entry into computer system to complete transactions.

Clerical Assistant

Probate Court volunteer
06.2021 - 11.2021
  • Assist with filing and pulling cases
  • Typed up letters on the behalf of the probate court
  • Helped the probate judge oversee cases
  • Assist with clerical work around the office
  • Helped assist clients with their needs, when possible.

Intake Worker

Community Action volunteer
01.2021 - 05.2021
  • Interact with the clients
  • Scheduled appointments
  • Reminded the clients of their appointments
  • Faxed over paperwork
  • Sent out emails
  • Input clients information onto the computer
  • Made copies of the clients information for their file
  • Made sure the client got the helped they needed with their bills.

Enhance

Goodyear Rubber Company
04.2009 - 12.2019
  • I worked on enhance
  • I inspected the tires for defects
  • Shaved off excess flash on the tires
  • Put on the specific markings as needed
  • Input information onto the computer concerning my tires
  • I also sorted the tires as they came down the conveyor belt
  • I trained new employees
  • I worked on the different committees to help improve our plant within my department
  • We performed safety checks on equipment, ergonomics, helped clean the machines, paint and came up with ideas of improvements.

Quality Assurance Technician

Keystone Foods
08.2004 - 04.2009
  • Check the meat for defects and foreign materials
  • Made sure it met its specs
  • Check the meat size, thickness, and weight while raw then cooked
  • Then recorded my findings
  • Kept data on the meat, where it's from, what kind, when we got it, how many pounds and whom it is for.

Education

No Degree - Pharmacy Technician

Gadsden State Community College
Gadsden, AL
01.2024

Human Services -

Gadsden State Community College
12.2021

Skills

  • Customer service
  • Microsoft office
  • Powerpoint
  • WORD
  • Data entry
  • Receptionist
  • Scheduling
  • Excel
  • Cash Register Operations
  • Billing and Payment Processing
  • Product Promotion
  • Customer Complaint Resolution
  • Clean Equipment
  • Loyalty Programs
  • Closing Procedures
  • Program Promotion
  • Customer Transactions
  • Returns Policies
  • Rewards Programs
  • Sales Promotion
  • Process Transactions
  • Coin and Currency Counting
  • Cashier Oversight
  • Coupon Redemption
  • Price Identification
  • Sweeping and Mopping
  • Shipment Procedures
  • Total Payment Calculation
  • Microsoft Office

Languages

English

Timeline

Store Front Cashier

Cvs
10.2023 - Current

PSE Clerk

USPS, United States Postal Service
04.2022 - 06.2023

Clerical Assistant

Probate Court volunteer
06.2021 - 11.2021

Intake Worker

Community Action volunteer
01.2021 - 05.2021

Enhance

Goodyear Rubber Company
04.2009 - 12.2019

Quality Assurance Technician

Keystone Foods
08.2004 - 04.2009

No Degree - Pharmacy Technician

Gadsden State Community College

Human Services -

Gadsden State Community College

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Marquita Moore