MARQUITA RASPBERRY
St Louis,MO
Summary
Dedicated professional with a history at 24/7 Urgent Care St. Louis, adept in medical terminology and patient-focused care. Excelled in maintaining confidentiality and fostering trust through effective communication, significantly enhancing patient satisfaction. Demonstrated reliability and team collaboration, ensuring high-quality care and operational efficiency.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Mercy Hospital St. Louis
04.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Housekeeping and Laundry Attendant
LHM
04.2023 - 04.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
- Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
Medical Assistant
24/7 Urgent Care
04.2021 - 05.2023
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Administrative Assistant
New Market Hardware
08.2018 - 03.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Package Handler
FedEx
11.2017 - 05.2018
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Customer Service Cashier
IKEA
08.2015 - 11.2017
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Associate of Arts - Nursing
Saint Louis Community College
St. Louis, MO05-2026
Skills
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Patient-focused care
- Reliable team player
- Specimens collection and processing
- Maintaining confidentiality
- Microsoft Word
- Filing
- Scheduling
- Customer and client relations
- Patience and composure
- Reliability and punctuality
- Cash handling expertise
- Customer inquiries
Timeline
Medical Assistant
Mercy Hospital St. Louis
04.2024 - Current
Housekeeping and Laundry Attendant
LHM
04.2023 - 04.2024
Medical Assistant
24/7 Urgent Care
04.2021 - 05.2023
Administrative Assistant
New Market Hardware
08.2018 - 03.2020
Package Handler
FedEx
11.2017 - 05.2018
Customer Service Cashier
IKEA
08.2015 - 11.2017
Associate of Arts - Nursing
Saint Louis Community College
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