Marquita Scott

• Answered constant flow of customer calls with minimal wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Acted as first point of contact and set appointments for prospective clients.
• Set up appointments with interested customers according to schedule availability.
• Documented customer interactions and transactions, maintaining accurate records of all dealings.

• Provide biometric screening at client worksites including finger stick blood collection, blood pressure, height/weight/waist measurements, health coaching and other health screening services
• Provided brief health coaching consultation based on individual screening results
• Provided outstanding customer service
• Input data – Basic computer knowledge
• Participate in training and continuing education as needed
• Complied with all safety policies and procedures in the work area, including the use of protective equipment when necessary
• Followed quality assurance procedures and policies
• Maintain all HIPAA and OSHA standards

• Operates assigned buses in a safe and efficient manner.
• · Follows all safety and traffic rules and strictly adhering to time schedules.
• · Memorize assigned routes, transfer points and fare structures.
• · Resolves passenger concerns, issues and questions relative to services.
• · Remains diligent and reports dangerous conditions or unusual activity along the bus

route, including road conditions, obstructions, unusual traffic and potential criminal

activity.

• · Provide general and routine information to passengers in a courteous and helpful

manner.

• · Provides assistance to disabled passengers as required.
• · Monitors fare and ticket collection, verifies appropriate pass is used.
• · Performs pre-trip inspections of assigned bus.
• · Completes routine forms to report mechanical difficulties of the bus assigned.
• · Performs other duties of similar nature as may be required.
• · Communicates with co-workers, management, and others in a courteous and

professional manner.

• Accurately pack cases with kits per bill of materials.
• Palletize finished good cases weighing up to 50 lbs.
• Takes samples and keeps area clean
• Actively participate s in Kaizens, 5S and special projects
• Continuously identifies opportunities for system and process waste elimination
• Completes and documents activities that measure quality and productivity in an accurate and timely manner. This could include taking weights and performing basic quality tests. Enters results on paper or in computer
• Completes packaging and filling assignment meeting or exceeding the standards
• Assists with line changeover
• Maintains a clean and safe work environment. Other duties as assigned

• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Maintains professional working relationships with all associates, vendors, etc.
• Exhibit excellent customer service and a positive attitude towards patients
• Concentrate and use reasoning skills and good judgment