Marquita (Asia) Shorter
Spring,TX
Summary
Empathetic Orthodontic Assistant with a 18 year background working in the dental health industry. Skilled at making patients feel comfortable by providing thorough information regarding procedures. Talented at maintaining a positive attitude in stressful situations and delivering patient-centered care. Warm and kind with exceptional written and verbal communication abilities. Disciplined nursing student excited to launch career as a new nurse. Exceptional patient care skills with success in building relationships with patients and family members. Versed in electronic charting and Joint Commission standards.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Lead Orthodontic Assistant
PD Smiles
Spring, TX
06.2018 - Current
- Supervised a team of orthodontic assistants and provided guidance to ensure adherence to policies and procedures.
- Performed orthodontic treatments such as braces, wires, and retainers on patients.
- Provided instructions on oral hygiene care to patients during their visits.
- Conducted digital radiographs and intraoral photographs to document patient progress.
- Monitored inventory of dental materials used in the practice.
- Maintained sterilization protocols according to OSHA standards.
- Protected patients by sterilizing instruments and equipment between every consultation.
Orthodontic Assistant
Hannigan Johnson Orthodontics
Tomball, TX
12.2014 - 06.2018
- Assisted orthodontist in clinical activities such as taking impressions, fitting bands, and placing arch wires.
- Provided patient education regarding oral hygiene and post-treatment care instructions.
- Performed chairside duties including preparation of trays and passing instruments to the doctor during procedures.
- Prepared patients for dental radiographs and photographs.
- Greeted patients upon arrival in a friendly manner and ensured comfort throughout their visit.
- Scheduled appointments for patients based on availability of doctors' time slots.
- Ordered supplies for the office as needed.
Lead Clinical Staff Manager
Lecrone Orthodontics
The Woodlands, TX
04.2007 - 12.2014
- Developed and implemented strategies to improve clinical staff performance, efficiency, and quality of care.
- Monitored clinical staff compliance with policies and procedures, making necessary corrections when needed.
- Provided guidance and mentorship to new clinical staff members on the job duties and responsibilities.
- Ensured that all safety protocols were followed by Clinical Staff Members during treatment sessions.
- Communicated with patients with compassion while keeping medical information private.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
Houston, TX12-2024
Registered Dental Assistant Certification - Dental Assisting
Academy of Healthcare Professions
Houston, TX10-2006
High School Diploma -
Klein Forest High School
Houston, TX05-2002
Some College (No Degree) - Biology
University Of Houston Downtown
HoustonSkills
- Patient care management
- Staff Training and Development
- Clinical Documentation
- HIPAA Compliance
- Instrument Sterilization
- Appointment Scheduling
- Orthodontic photography
- Emergency treatment
- Oral Surgery
- Infection Control
- Chart updating
- Oral Hygiene Instruction
- Patient Education
Affiliations
- Volunteer at local shelters and food drives
- Involved in community service projects with my church
- Mentor to many of the youth in my church and in the community
Certification
- RDA license since October 2006
- Currently enrolled in a BSN program to become an RN
References
References available upon request.
Timeline
Lead Orthodontic Assistant
PD Smiles
06.2018 - Current
Orthodontic Assistant
Hannigan Johnson Orthodontics
12.2014 - 06.2018
Lead Clinical Staff Manager
Lecrone Orthodontics
04.2007 - 12.2014
Bachelor of Science - Nursing
Chamberlain College of Nursing
Registered Dental Assistant Certification - Dental Assisting
Academy of Healthcare Professions
High School Diploma -
Klein Forest High School
Some College (No Degree) - Biology
University Of Houston Downtown