Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marquita Taylor

Atlanta,GA

Summary

Adept at elevating customer satisfaction through exceptional service and advanced hair styling techniques, my tenure at Walmart honed my ability to manage inventory efficiently, boosting stakeholder engagement. Specializing in sanitation practices and clear communication, I excel in fast-paced environments, consistently meeting deadlines and fostering professional relationships. My skill set includes mastering chemical treatments and fostering teamwork, driving significant service improvements. Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

3
3
years of professional experience

Work History

Student

Elaine Sterling Institute
06.2023 - Current
  • Mentored fellow students in various cosmetology practices by sharing expertise gained through hands-on experience and coursework completion.
  • Enhanced client satisfaction by providing personalized cosmetology services tailored to individual needs and preferences.
  • Provided thorough consultations before each appointment to understand client goals thoroughly and create customized plans accordingly.
  • Demonstrated proficiency in various hair styling techniques, including cutting, coloring, perming, straightening, extensions application, and updo creation.
  • Achieved a high level of customer retention through exceptional communication, time management, and problem-solving skills.
  • Developed strong multitasking abilities while balancing coursework requirements alongside hands-on training in a fast-paced salon environment.
  • Expanded knowledge of industry trends and techniques by attending workshops, trade shows, and ongoing professional development opportunities.
  • Educated clients on proper hair care routines or product usage tips during appointments resulting in improved overall hair health between salon visits.
  • Managed time effectively to accommodate multiple appointments within a single day without compromising quality or customer satisfaction levels.
  • Collaborated with team members to deliver outstanding customer service, ensuring seamless experiences for clients from start to finish.
  • Established rapport with diverse clientele by adapting communication styles according to individual preferences or cultural backgrounds while maintaining professionalism at all times.
  • Assisted in salon operations, including inventory management, scheduling appointments, and maintaining a clean and organized work environment.
  • Generated increased revenue for the salon by upselling additional services or suggesting retail products that complemented clients'' specific needs.
  • Achieved high level of customer satisfaction, receiving positive feedback and referrals, by delivering personalized beauty solutions.

Associate

Walmart
05.2021 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Education

New Schools At Carver
Atlanta
05.2016

Skills

  • Hair Styling
  • Sanitation Practices
  • Blowout Techniques
  • Updo creations
  • Chemical treatments
  • Highlighting methods
  • Haircutting techniques
  • Makeup Application
  • Waxing services
  • Hair extensions
  • Facial Treatments
  • Men's grooming
  • Social Media Marketing
  • Cosmetic sales
  • Salon Management
  • Clear Communication
  • Scalp treatments
  • Creativity and Originality
  • Nail Care
  • Wig Styling
  • Teamwork and Collaboration
  • Time Management

Timeline

Student

Elaine Sterling Institute
06.2023 - Current

Associate

Walmart
05.2021 - Current

New Schools At Carver
Marquita Taylor