Marquita Vega
Queens,NY
Summary
Flexible Medical Administrative Assistant passionate about patient care and aptitude for front desk duties. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Additional strengths include staff communication and digital data input.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Support Associate
Northwell Health
01.2022 - 09.2023
- Help with daily correspondence for the physicians of the practice
- Schedule and confirm patients appointments
- Assist patients and various departments with related medical needs.
- Managed a high-volume workload, prioritizing tasks to ensure timely completion and accuracy.
- Insurance verification and eligibility.
- Collected co-payments from patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Participated in ongoing professional development opportunities to stay current with industry trends and enhance job performance.
Caregiver HHA
Continental Home Care
10.2015 - 05.2018
- Helped with the daily routines of the residents
- Assisted with the accurate notating of the conditions of clients and medication rotations of the facility
Caregiver HHA
Caring People
07.2017 - 10.2017
- Assisted with accompanying patients to doctor’s appointments
- Assisted with creating routines for patient’s daily activities
- Monitored medication rotations and correct documentation
Education
Associates of Science in Health Administration Services -
Colorado Technical University
05.2021
Diploma -
Bayside High School
06.2001
Skills
- Customer Service
- Multi-Line Phone Systems
- Medical Records Management
- Workflow Coordination
- Mail Distribution
- Patient Care and Confidentiality
- Correspondence Management
- Patient Scheduling
- Appointment Coordination
- Patient Care
- Patient Flow Management
- Appointment Scheduling
- File Maintenance
- Inventory Management
- Patient Demographics
- Proficiency in Medical Management Systems
- Document Management
- Administrative Support
Certification
CMAA, 09/2022
References
Available upon request.
Timeline
Administrative Support Associate
Northwell Health
01.2022 - 09.2023
Caregiver HHA
Caring People
07.2017 - 10.2017
Caregiver HHA
Continental Home Care
10.2015 - 05.2018
Associates of Science in Health Administration Services -
Colorado Technical University
Diploma -
Bayside High School