Marquita Withers
Kansas City,MO
Summary
Compassionate caregiver with extensive experience at Bright Star Home Health, excelling in emotional support and daily living assistance. Proven ability to foster strong relationships while ensuring patient safety and comfort. Skilled in medication administration and effective problem-solving, dedicated to enhancing clients' quality of life through respectful and dependable care.
Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.
Experienced with patient scheduling, ensuring efficient coordination and streamlined operations. Utilizes advanced planning and organizational skills to manage complex appointment systems. Knowledge of healthcare protocols and patient relations to enhance service quality and patient satisfaction.
Professional scheduler with experience in healthcare settings. Skilled in coordinating appointments, managing patient interactions, and ensuring smooth communication within medical teams. Known for adaptability, teamwork, and delivering results efficiently. Proficient in using scheduling software and maintaining patient confidentiality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Caregiver
Bright Star Home Health
02.2022 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Caregiver
Reedem Home Health Care
02.2021 - Current
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Patient Service Representative/Appointment Scheduler
Allied Health
01.2020 - 02.2025
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Provided compassionate support to patients during their healthcare journey, addressing concerns and answering questions about appointments promptly.
- Demonstrated excellent problem-solving skills when faced with scheduling conflicts or last-minute changes, finding solutions that satisfied both patients and providers alike.
Education
High School Diploma -
The American Academy
Salt Lake City, UT03-2025
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Patient care
- Dependable and responsible
- Daily living assistance
- Multitasking and organization
- Personal hygiene assistance
- Basic housekeeping
- Emotional support
- Housekeeping
- Meal preparation
- Strong ethics
- Relationship building
- Compassionate care
- Housekeeping tasks
- Computer skills
- Attention to detail
- Data entry
- Strong work ethic
- Customer service
- Critical thinking
- Teamwork and collaboration
- Effective multitasking
- Schedule coordination
- Schedule management
- Telephone etiquette
- Call management
Certification
- American Heart Association Basic Life Support (BLS) – American Heart Association.
- Childbirth Educator Certification – Lamaze International or Childbirth and Postpartum Professional Association.
Languages
English
Timeline
Caregiver
Bright Star Home Health
02.2022 - Current
Caregiver
Reedem Home Health Care
02.2021 - Current
Patient Service Representative/Appointment Scheduler
Allied Health
01.2020 - 02.2025
High School Diploma -
The American Academy