Marquitta Sephus
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
11
11
years of professional experience
Work History
Home Health Aide
Lifeworks Service Inc
10.2020 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
- Traveled to clients' homes to complete healthcare services and promote continuity of care
- Provided mobility assistance such as walking and regular exercising
- Completed entries in log books, journals and care plans to accurately document and report patient progress
- Assisted over 50 disabled clients to support independence and well-being
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life
- Supervised daily activities and provided assistance to staff
- Traveled to clients' homes to complete healthcare services and promote continuity of care
- Completed entries in log books, journals and care plans to accurately document and report patient progress
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness
EMT-B
Hennepin Healthcare
04.2022 - 01.2023
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care
- Conducted equipment and vehicle checks to maintain continuous and safe operation
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care
Corrections Officer
Department Of Corrections
03.2019 - 01.2022
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions
- Monitored radio transmissions between staff to respond immediately to directions and emergencies
Administrative Assistant
Fraser
12.2017 - 11.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Executed record filing system to improve document organization and management
- Scheduled office meetings and client appointments for staff teams
- Sorted and distributed office mail and recorded incoming shipments for corporate records
Health Unit Coordinator
Accra Care
07.2019 - 11.2019
- Assisted with processing patient admissions, transfers and discharges
- Assembled and maintained patient medical records and other documents related to patient care
- Responded to patient call lights to expedite appropriate follow-through
- Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients
- Provided care for 62-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions
CNA - Certified Nursing Assistant
Monarch Healthcare
02.2016 - 12.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
- Checked patient vitals such as temperature, blood pressure and blood sugar levels
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
Patient Care Technician
Supportive Living Solutions
06.2014 - 09.2017
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements
- Answered patient assistance calls, assessed needs and offered qualified support
- Collected and transported specimens to prepare for lab testing
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
Biomedical Equipment Technician
Agiliti
07.2014 - 03.2016
- Inspected, tested and calibrated medical equipment before installing
- Provided validation, inspection, repairs and maintenance on clinical biomedical equipment
- Maintained proper care and storage of diagnostic tools and equipment and tracked inventory
- Diagnosed cause of problems and completed repairs
- Documented information regarding installations, repairs and inventory checks
Behavioral Health Technician
06.2013 - 08.2015
- Built and maintained positive staff relationships to promote teamwork and better serve clients
- Completed documentation for every incident and forwarded to correct personnel for review
- Conducted client rounds every 2 two hours to check on residents
- Performed client intake procedures according to internal standards for new admissions
- Facilitated on-site activities, support groups and outings for clients
Education
Human Services
Takoda Institute of Higher Education A Division of American Indian OIC
Minneapolis, MN03.2024
Emergency Medical Services
04.2022
Winona State University
Winona, MN12.2025
Skills
- Patient Care
- Meal Preparation
- Personal Hygiene Assistance
- Feeding Assistance
Timeline
EMT-B
Hennepin Healthcare
04.2022 - 01.2023
Home Health Aide
Lifeworks Service Inc
10.2020 - Current
Health Unit Coordinator
Accra Care
07.2019 - 11.2019
Corrections Officer
Department Of Corrections
03.2019 - 01.2022
Administrative Assistant
Fraser
12.2017 - 11.2020
CNA - Certified Nursing Assistant
Monarch Healthcare
02.2016 - 12.2017
Biomedical Equipment Technician
Agiliti
07.2014 - 03.2016
Patient Care Technician
Supportive Living Solutions
06.2014 - 09.2017
Behavioral Health Technician
06.2013 - 08.2015
Human Services
Takoda Institute of Higher Education A Division of American Indian OIC
Emergency Medical Services
Winona State University