Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Medicaid Analyst 2
Louisiana Department of Health
05.2022 - Current
To perform initial determination of eligibility and ongoing case management for Medicaid Programs.
Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
Reviewed applications for different aid programs and determined which qualification criteria for individuals.
Interviewed applicants and explained the scope of different available benefits.
Scheduled appointments with applicants to gather information and explain benefits processes.
Communicated with people from various cultures and backgrounds on the application process.
Host/Cashier
LauBerge Casino Resort
05.2015 - 04.2022
Helped customers complete purchases, locate items and join reward programs.
Answered questions about store policies and addressed customer concerns.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Utilized product knowledge of foods and beverages to make suggestions to customers.
Engaged customers to help create superior food and beverage experience.
Quality Management Intern
West Calcasieu Cameron Hospital
08.2019 - 11.2019
Completed 320-hour internship at West Calcasieu Cameron Hospital
This includes the determination of quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement
Core measures, data abstractions, research, and helping improve healthcare one step at a time
Reporting to Joint Commission and CMS
Core Measures
Data abstraction and analysis
Reporting Sepsis and Stroke
Measure or quantify healthcare processes, outcomes
Patient perceptions
Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
Childcare Worker
Harts Childcare, E. School St
04.2013 - 05.2015
Care for toddlers , floater (when someone was absent take care of and taught their classrooms, Also closed and made sure everyone was signed out
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Introduced children to educational games and activities to boost learning.
Education
Master's Degree - Health Administration
Louisiana State University
Shreveport, LA
05.2024
Bachelor of Science - Health Systems Management Concentration, HealthcareQuality
McNeese State University
Lake Charles, LA
12.2019
High school diploma -
LaGrange High School
05.2013
Skills
Computer Literacy (5 years
Customer Service (5 years)
Quality Management
Medical Terminology
Insurance Verification
Medical Office Experience
Quality Assurance
HIPAA
Documentation review
Great time management skills
Planning and Coordination
Interpersonal Communication
Medicare and Medicaid process
Additional Information
Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Medicaid Analyst 2
Louisiana Department of Health
05.2022 - Current
Quality Management Intern
West Calcasieu Cameron Hospital
08.2019 - 11.2019
Host/Cashier
LauBerge Casino Resort
05.2015 - 04.2022
Childcare Worker
Harts Childcare, E. School St
04.2013 - 05.2015
Master's Degree - Health Administration
Louisiana State University
Bachelor of Science - Health Systems Management Concentration, HealthcareQuality
McNeese State University
High school diploma -
LaGrange High School
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