Marquize Mouton
Summary
Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.
Overview
13
13
years of professional experience
Work History
Correctional Officer/ C.E.R.T Team
Robert A. Deyton Facility
01.2024 - Current
- Supervised and maintained control of 200+ inmates
- Monitored inmate behavior to maintain safety and security within facility.
- Conducted regular inspections of living areas and common spaces for compliance with regulations.
- Responded promptly to emergencies, utilizing de-escalation techniques to manage conflicts.
- Enforced facility rules and procedures to promote order and discipline among inmates.
- Documented incidents and daily activities accurately in reports for management review.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Responded to emergency situations as part of the C.E.R.T Team, including tactical interventions, facility disturbances and high risk extractions.
Hospital Security Officer
Cedar Sinai Medical Center
08.2019 - 01.2024
- Maintained a secure, controlled environment for patients and staff, ensuring compliance with institutions and federal safety regulations.
- Conducted continuous behavioral monitoring and risk assessments, intervening proactively to prevent safety or security incidents.
- Utilized de-escalation and crisis intervention techniques to safely manage high-risk or volatile situations
- Documented and reported incidents, security breaches and critical observations.
- Collaborated with multidisciplinary teams to enforce policies, reinforce compliance and support overall mission objectives.
Security Supervisor
Secure Net Alliance
01.2015 - 08.2019
- Supervised team of security personnel to ensure compliance with safety protocols and procedures.
- Conducted regular patrols to monitor premises, identify security risks, and address potential threats.
- Developed and implemented emergency response plans to enhance safety preparedness across facilities.
- Trained new staff on security policies, procedures, and use of surveillance equipment to ensure operational efficiency.
- Coordinated with law enforcement and emergency services during incidents to facilitate rapid response efforts.
- Managed scheduling and deployment of security personnel to optimize coverage and resource allocation.
Senior Customer Service Representative
VXI Global Solutions LLC
02.2013 - 02.2015
- Learned and maintained in-depth understanding of product to offer knowledgeable and educated responses to improve customer service satisfaction.
- Enhanced customer satisfaction by promptly addressing and resolving complex inquiries and complaints.
- Processed, scheduled and executed customer orders for new and established customers.
- Educated customers about billing, payment processing and support policies and procedures.
- Investigated and resolved customer inquiries and complaints quickly.
Education
No Degree - Business Administration
Moorpark College
Moorpark, CAHigh School Diploma -
Taft High School
Woodland Hills, CASkills
- Experienced in emergency first aid response
- Crisis management
- Conflict resolution strategies
- Effective conflict resolution
- Personal safety techniques
Accomplishments
- Employee of the Month (August, 2015)
- Certificate of Commendation (September, 2016)
- Team Member of The Month (February, 2018)
- (2x) Standing Ovations (September, 2021)
Timeline
Correctional Officer/ C.E.R.T Team
Robert A. Deyton Facility
01.2024 - Current
Hospital Security Officer
Cedar Sinai Medical Center
08.2019 - 01.2024
Security Supervisor
Secure Net Alliance
01.2015 - 08.2019
Senior Customer Service Representative
VXI Global Solutions LLC
02.2013 - 02.2015
No Degree - Business Administration
Moorpark College
High School Diploma -
Taft High School