Marquria Jefferson
Pinson,AL
Summary
Energetic Brand Ambassador with specialization in enhancing brand awareness, fostering customer relationships, and driving product promotion. Known for high productivity levels and efficient task completion. Skilled in event management, social media engagement, and persuasive communication. Excel at teamwork, adaptability, and problem-solving to effectively represent brands and stimulate market growth. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
1
1
year of professional experience
Work History
Brand Ambassador
American Eagle Outfitters, Inc
Leeds, AL
11.2023 - 06.2024
- Communicated regularly with team members regarding progress updates on projects.
- Coordinated with internal teams to ensure all tasks related to brand ambassador duties were completed accurately.
- Provided detailed reports on promotional activities and sales results.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed credit card transactions quickly and securely.
- Organized stockroom shelves according to size, color or style.
- Greeted customers and provided exceptional customer service.
Education
Respiratory Therapy
Jacksonville State University
Jacksonville, AL04-2028
High School Diploma -
Pinson Valley High School
Pinson, AL05-2024
Skills
- Sales
- Customer Engagement
- Customer Service
- Customer Relationship Building
- Returns processing
- Cash Register Operation
- Money Handling
- Cleaning and sanitizing
- Credit and cash transactions
- Problem-Solving
- Fitting room maintenance
- Merchandising understanding
- Store Closing
- Retail Store Operations
- Energetic self-starter
- Positive and professional
References
References available upon request.
Timeline
Brand Ambassador
American Eagle Outfitters, Inc
11.2023 - 06.2024
Respiratory Therapy
Jacksonville State University
High School Diploma -
Pinson Valley High School